Fidelity Insure – Terms and conditions – Fidelity ADT – South African Home & Commercial Security

*Terms and Conditions:

Home Makeover Competition Terms and Conditions

Auto & General will be running a competition on behalf of Fidelity inSure. Participants are required to get an insurance quote to enter (comprehensive & non comprehensive insurance). The prize is R25,000 home makeover giveaway that will be presented in the form of a Thesl Claims card voucher.

The promoter and / or sponsor of the competition is Auto & General Insurance Company Limited (“Auto & General Insurance”) (Registration number: 1973/016880/06), an authorised Insurer and financial services provider, whose registration office is at Auto & General Park, 1 Telesure Lane, Riverglen, Dainfern, 2191.

DURATION OF THE COMPETITION
1. The competition commences on 10 June 2022 and ends on 10 July 2022, both days inclusive. After this date no further entries to the competition will be permitted unless the competition is extended wherein new closing dates will be applicable. Winners will be chosen on 18 July 2022

WHO MAY ENTER THE COMPETITION?
2. The competition is open to all permanent residents and citizens of South Africa over the age of 18 years in possession of a valid South African Identity Document.

WHO MAY NOT ENTER THE COMPETITION
3. The competition is not open to-
3.1. directors, members, partners, agents, employees, or consultants of Auto & General Insurance and/ or any of their associated or affiliated companies and/ or agencies or any supplier of goods or services in connection with a competition; and
3.2. the spouse, life partner, business partner or associate, or the natural or adopted parent, child, or sibling, of any person specified in the above.

4. You may not participate in or be eligible to win a competition if you have won a competition promoted by Auto & General Insurance within the past three months. You will be eligible to participate in a competition promoted by Auto and General Insurance after the expiry of three months after the date on which you won the last competition.

HOW TO ENTER
5. To enter the competition, participants are required to fill in the form online or request for a call centre agent to complete an insurance quote on their behalf. The insurance quote is open to both comprehensive & non-comprehensive product offerings)

HOW MANY TIMES CAN YOU ENTER?
6. A participant may enter only once.

PRIZES
7. The winners will be selected to win R25,000 home makeover voucher, from Thesl Claims card

REQUIREMENTS YOU MUST MEET TO USE THE PRIZE
8. The prize is not transferable or exchangeable.
9. You must possess whatever documents and permissions that may be required to accept and use a prize, which documents, and permissions is your responsibility to obtain at your own cost, and which documents and permissions must remain valid in such minimum form and for such minimum period after the prize date as may be required by the relevant authorities.
10. Auto & General Insurance may require you to provide us with such additional information and documentation as we may reasonably require to process, confirm and facilitate your acceptance and/or use of a prize. If you refuse to provide us with the requested information or documentation, you will forfeit the prize.

PAYMENT OF PRIZE MONEY
11. Auto & General will contact the winner to organise the prize by the 18 July 2022

HOW WILL WINNERS BE NOTIFIED
12. The winner will be notified via the email address or cell phone number they provide.

WHAT HAPPENS IF THE WINNER CANNOT BE CONTACTED OR IS NOT ABLE TO TAKE UP THE PRIZE?
13. Auto & General will attempt to contact the winner three times within a 72-hour period with the contact details provided. Should they fail to successfully contact the winner after this time, the winner will forfeit the prize and Auto & General Insurance reserves the right to re-draw a new winner under the same conditions.

GROUNDS FOR DISQUALIFICATION
14. You may not win a prize if it is unlawful for Auto & General Insurance to supply such a prize to you. If you do win such a prize, you will forfeit it.
15. If you fail to comply with any of the terms and conditions, then without prejudice to any other remedy which Auto & General Insurance may have, you will be automatically disqualified and you will forfeit the prize/s (in the event that you have already won a prize).

GENERAL
16. Your entry into the competition and/or your acceptance of a prize (in the event that you win a prize) constitutes your binding acceptance of the terms and conditions.
17. If you use a mobile phone for entry into the competition, the telephone calls / text messages/ data usage will be charged at the prevailing rates, which may vary from time to time. “Free” minutes under a cellphone contract do not apply.
18. It is your responsibility to ensure that your entry is received by Auto & General Insurance prior to the closure of the competition. Any entries which are not received by us prior to the closure of the competition will not be eligible to participate, regardless of the reason for the late entry. We and our affiliates are not responsible for any entries which are not received by us, whether timeously or at all, regardless of the cause thereof. Without limitation, we and our affiliates are not responsible for any problems or technical malfunction of any telephone network or lines, computer on-line systems, servers, or providers, computer hardware or software failure or malfunction, traffic congestion (whether physical, or on the Internet, telephone lines or at any service provider, web site or other device or medium), or any combination thereof, or any other technical or other problems.
19. Auto & General Insurance and our affiliates are not responsible for any injury or damage to your or any other person’s computer, mobile telephone or other device used by you to enter into, or obtain any materials related to, the competition.
20. It is your responsibility to ensure that any information which you provide to Auto & General Insurance is accurate, complete, and up to date. Should any of the data provided by yourself in connection with this competition prove to be invalid, inaccurate, and false or misleading, your entry shall be disregarded, and you shall be prohibited from entering any further Auto & General Insurance competitions for a set period to be determined by Auto & General Insurance.
21. Auto & General Insurance do not make any representations or give any warranties, whether expressly or implicitly, as to a prize, and in particular, but without limitation, make no representations and give no warranty that –
21.1. your entry or participation in the competition will necessarily result in you winning a prize; or
21.2. a prize, or any aspect thereof, will meet your requirements, preferences, standards, or expectations.
22. Auto & General Insurance, including their affiliates, will not be responsible for any harm, damage, loss, or claim relating to the provision of any element of a prize or any changes to a prize that may be made at any time.
23. Prizes are not transferable and may not be deferred, changed, or exchanged for any other item.
24. Auto & General Insurance may invite you to be present when the prize winners are determined or announced, to participate in any of our marketing activities, to appear in person in the electronic media and/or the print media, and/or to endorse, promote or advertise any of our goods or services, for which no fee, royalty or other compensation will be payable. You may decline such an invitation.
25. Auto & General Insurance, as the case may be, reserve the right to vary, postpone, suspend, or cancel the competition and any prizes, or any aspect thereof, without notice at any time, for any reason which we deem necessary. In the event of such variation, postponement, suspension, or cancellation, you agree to waive any rights, interests and expectations that you may have in terms of this competition and acknowledge that you will have no recourse against us, our affiliates and third-party suppliers.
26. You agree that your participation in the competition, and your acceptance and/or use of a prize, or any aspect thereof, is at your own risk.
27. Auto & General Insurance and our affiliates will not be responsible, and disclaim all liability, for any loss, liability, injury, expense or damage (whether direct, indirect, incidental, punitive or consequential) of any nature, whether arising from negligence or any other cause, which is suffered by your participation in the competition or the acceptance and/or use by you, or your partner (if applicable), of any prize, or by any action taken by us or any of our affiliates in accordance with the terms and conditions.
28. You, and in the event of your death, your family, dependents, heirs, assignees or any other beneficiaries of your estate, indemnify and hold us and our affiliates harmless against any claim by you, or your partner (if applicable), (whether direct, indirect, incidental, punitive or consequential) of any nature, whether arising from negligence or any other cause, relating to any injury, loss, liability, expense and/or damage which you may suffer, howsoever arising, in relation to your entry into this competition and/or acceptance and/or use by you of a prize.
29. You acknowledge that the acceptance and use of a prize is subject to the proviso that –
29.1. all of the terms and conditions will apply to both you and your partner (if applicable), and you will ensure that your partner agrees to be bound and complies, and will continue to comply, therewith.
29.2. you will take full responsibility for your partner.
29.3. you indemnify and hold us and our affiliates harmless against any claim by your partner or any third party in the event that your partner suffers any loss or damage pursuant to your partner’s acceptance and/or use of a prize.
29.4. any minor will be accompanied by a parent or legal guardian.
30. By entering this competition, contestants agree to receive marketing and/or promotional material from Auto & General Insurance and/or any of their associated or affiliated companies. No contestant or winner of this competition is in any way obliged to enter a contract of insurance with Auto & General Insurance and/or a contract with any of their associated or affiliated companies.
31. For purposes hereof, “affiliate” means Auto & General Insurance’s partners, co promoters and sponsors of this competition, our subsidiaries, our and their subsidiaries and respective holding companies, the subsidiaries of their holding companies, and our and their directors, officers, employees, agents, and representatives.
32. These terms and conditions will be construed, interpreted, and enforced in accordance with the laws of contract and dispute resolution in the Republic of South Africa
33. Auto & General Insurance and the judges’ decision on any matter concerning the competition and/or arising out of these terms and conditions is final and binding on you, and no correspondence will be entered into.

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