Get Best in Class security this back to school season.

Always on 3 months free – January 2025 Back to school campaign – terms and conditions

The campaign offers new customers 3-months free service and stand a chance to win R10 000 (R10 000 inland / R10 000 coastal) for the month of January 2025. 

This offer is only valid for new Fidelity ADT customers only, and excludes rented alarm offers either through the Fidelity ADT Authorised Dealer program, or the Fidelity ADT Direct sales teams.

Valid from 1 January 2025 – 31 January 2025

Questions and answers:

1. How long is this offer valid for?

• This offer is only valid for NEW customers who sign a 36-month contract Valid 

1 January 2025 – 31 January 2025

2. What contract must the customer sign?

• An installation fee may apply. Subject to signing a 36-month contract at standard terms and conditions
• New customers have the option to sign a 36-month Monitoring and Armed Response contract through Fidelity ADT
• Offer limited to new subscribers within Fidelity ADT’s operational footprint. Offer may be extended if approved

3. Do all customers get 3 months free service?

• Only NEW customers who sign a 36-month (Armed Response) contract are eligible for 3 months free service. 
• Offers that are excluded are any rented alarm system offers, either through the Fidelity ADT Authorised Dealer program, or the Fidelity ADT Direct sales team

4. I signed a 12-month contract, can I still get free service?

• No, the offer of 3 months free service is subject to signing a 36-month contract

5. Can I cancel my existing contract and sign up for a new contract to get this offer?

• No, the offer is limited to NEW Fidelity ADT customers. 
• Existing Fidelity ADT customers are bound by the contractual obligations as set out in their signed contract. If their existing contract is still valid, the customer cannot cancel and sign a new one to take up this offer. If the customer has moved a new contact may be signed. A returning customer (reconnection/relocation) is eligible for this offer

6. General

• The Back to school campaign offer excludes any Fidelity Services Group staff or direct family member of any employee of the Fidelity Services Group