West Coast Upgrade/Add-on special 25% discount & 3 months free on Refer a friend Terms & Conditions

Fidelity ADT May 2022 discount. Reply yes for 25% off when you install any alarm upgrade or additions before 31 May 2022. T’s&C’s apply.

The campaign offers existing customers 25% discount on Upgrades & Additions. 50% Deposit required upon acceptance. Extended payment offer/ full payment on Upgrade or Additions only needed by end of (31) May 2022. Valid on condition that customers reply “Yes” to the SMS & if installed/accepted by end (31) May 2022. This offer is only valid for Customers that reside within the West Coast.

When referring a friend, the client will receive 3 months free, once the new client has successfully signed a 24-month contract.

Questions and Answers:

1. How long is this offer valid for?
Valid from 1 May 2022 to 31 May 2022

2. Do all customers get 25% discount & payment only end of May 2022?
Only Existing customers who replied “Yes” to the SMS special are eligible and only if this quotation is installed and/or quotation accepted by 31 May 2022. Only residents that reside fulltime in the West Coast.

3. I recently installed an Upgrade/ Additions, can I still get the special?
No, not if the upgrade took place within January, February, March or April of this year.

4. Can I cancel my existing pending quotation & sign a new quotation to get this offer?
Yes, on condition that the installation has not been started. Also, if replied “Yes” to the SMS offer & if installed &/or quotation accepted by 31 May 2022.


Coastal North & Winelands call out R300 per hour excl. and 15% discount on new equipment – terms and conditions

Fidelity ADT special. Technical call out reduced to R300 per hour excl. Also get a 15% discount on new equipment. Reply yes for call, no opt out. Ts & Cs apply

The campaign offers existing customers a reduced call out at R300 excl. per hour and 15% discount on new equipment. Valid on condition that customers reply “Yes” to the SMS and if installed/accepted by 28 Feb ’22. This offer is only valid for Customers that reside within the North and Winelands area fulltime.

Questions and Answers:

1. How long is this offer valid for?
Valid from 21 January to 28 February ’22

2. Do all customers get 15% discount on new equipment?
Only Existing customers who replied “Yes” to the SMS special are eligible and only if this service call/service quotation is scheduled/installed by 28 February ’22. Only residents that reside in North and Winelands area.

3. I recently installed new equipment; can I still get the special?
No, the offer is valid only from 21 January ’22.

4. Can I request this offer on an existing pending Tech Up Sell Service quotation?
Yes, on condition installation has not been started. Also, if replied “Yes” to the SMS offer and if installed and/or quotation accepted by 28 Feb ’22.


Hermanus Upgrade/Add-on special 20% discount and pay only end of Feb – terms and conditions

Fidelity ADT January discount. Reply yes for 20% off when you install any alarm upgrade or additions before 31 Jan 22 and only pay end of Feb 22. Ts&Cs apply.

The campaign offers existing customers 20% discount on Upgrades & Additions. Extended payment offer/Full payment on Upgrade or Additions only needed by end of Feb’22. Valid on condition that customers reply “Yes” to the SMS and if installed/accepted by 31 Jan’22. This offer is only valid for Customers that reside within Hermanus fulltime.

Questions and answers:

1. How long is this offer valid for?
Valid from 18 to 31 January’22

2. Do all customers get 20% discount & payment only end of Feb’22?
Only Existing customers who replied “Yes” to the SMS special are eligible and only if this quotation is installed and/or quotation accepted by 31 Jan’22. Only residents that reside fulltime in Hermanus

3. I recently installed an Upgrade / Additions, can I still get the special?
No, the offer is valid only from 18 January’22.

4. Can I cancel my existing pending quotation and sign a new quotation to get this offer?
Yes, on condition installation has not been started. Also, if replied “Yes” to the SMS offer and if installed and/or quotation accepted by 31 Jan’22.


Fidelity ADT February 30% discount on outdoor detection. Reply yes for 30% off when you install any outdoor detection before 15 Feb 22 . Ts&Cs apply.

The campaign offers existing customers 30% discount on outdoor detection. 50% payment on Upgrade or Additions needed before the installation can commence and the remaining 50% after the installation. Valid on condition that customers reply “Yes” to the SMS and if installed/accepted by 15 Feb’22. This offer is only valid for Customers that reside within Paarl, Wellington and Franschhoek

Questions and answers:

1. How long is this offer valid for?
Valid from 1 Feb unitl 15 Feb

2. Do all customers get 30% discount unit 15of Feb’22?
Only Existing customers who replied “Yes” to the SMS special are eligible and only if this quotation is installed and/or quotation accepted by 15 Feb’22. Only residents that reside fulltime in Paarl, Wellington or Franschhoek

3. I recently installed an Upgrade / Additions, can I still get the special?
No, the offer is valid only from 1 February’22.

4. Can I cancel my existing pending quotation and sign a new quotation to get this offer?
Yes, on condition installation has not been started. Also, if replied “Yes” to the SMS offer and if installed and/or quotation accepted by 15 Feb’22.


Tableview Upgrade/Add-on special 20% discount – terms and conditions

The campaign offers existing customers 20% discount on Upgrades & Additions. 50% Deposit required upon acceptance.  Extended payment offer/Full payment on Upgrade or Additions only needed by end of Feb’22. Valid on condition that customers reply “Yes” to the SMS and if installed/accepted by 28 February ’22.  This offer is only valid for Customers that reside within Tableview and surrounds fulltime.

Questions and answers:

1. How long is this offer valid for?
Valid from 7 to 28 February’22

2. Do all customers get 20% discount & payment only end of Feb’22?
Only Existing customers who replied “Yes” to the SMS special are eligible and only if this quotation is installed and/or quotation accepted by 28 Feb’22. Only residents that reside fulltime in Tableview and surrounds.

3. I recently installed an Upgrade / Additions, can I still get the special?
No, not if the upgrade to place more than 5 normal as of 7 February ’22.

4. Can I cancel my existing pending quotation and sign a new quotation to get this offer?
Yes, on condition installation has not been started. Also, if replied “Yes” to the SMS offer and if installed and/or quotation accepted by 28 February ’22.


Bloemfontein, Kimberley and Welkom Battery special, valid to end March 2022 – terms and conditions

Beat load shedding with Fidelity ADT. Alarm check and battery replacement special for R400 incl. Reply yes for call back, no to opt out. Ts & Cs apply

The campaign offers a battery special. Valid on condition that customers reply “Yes” to the SMS and if installed/accepted by 31 March 2022. This offer is only valid for Customers that reside within Bloemfontein, Kimberley and Welkom

Questions and answers:

1. How long is this offer valid for?
10 March 2022 – 31 March 2022

2. Do all customers get the battery special
Only Existing customers who replied “Yes” to the SMS special are eligible and only if this quotation is installed and/or quotation accepted by 31 March 2022. Only residents that reside in Bloemfontein, Kimberley and Welkom

4. Can I cancel my existing pending quotation and sign a new quotation to get this offer?
Yes, on condition installation has not been started. Also, if replied “Yes” to the SMS offer and if installed and/or quotation accepted by 31 March 2022


Tableview Branch Launch – terms and conditions

The campaign offers new clients up to 6 months free service and after that R299 for monitoring and response. 50% Deposit required upon acceptance, for a new alarm system.

Questions and answers:

1. How long is this offer valid for?
Valid from 15 February 2022 to 15 April 2022.

2. Do all customers get up to 6 months free service
No, only new customers, that have not had the service at their current address within the past 2 years.

3. I recently installed an Upgrade / Additions, can I still get the special?
No.

4. Can I cancel my existing pending quotation and sign a new quotation to get this offer?
Yes, on condition installation has not been started.


Western Cape Referral Campaign – terms and conditions

Fidelity ADT refer a friend campaign. Reply yes and win 2 months service on us when you refer a friend who successfully signs up to Fidelity ADT before 31 March 22. Ts&Cs apply.

The campaign offers existing customers the opportunity to win 2 months free service on their existing profile for every friend they refer that signs up with Fidelity ADT on a 24month or longer agreement before 31 March 2022. Valid on condition that customers reply “Yes” to the SMS and we will call to get the referral details and make a note of the referral lead on the clients existing profile. This offer is only valid for Customers that reside within the Western Cape.

Questions and answers:

1. How long is this offer valid for?
Valid from 9 to 31 March’22

2. Do all customers get the referral offer?
Yes all existing customers who replied “Yes” to the SMS special are eligible as long as the referred friend signs up with Fidelity ADT on a 24 month or longer contract by 31 March’22. Only residents that reside fulltime in the Western Cape

3. Can I refer more than 1 friend and still get the special?
Yes, as long as the criteria above are met you can refer as many friends as you wish by 31 March’22.


Cape Town North Remote Control/Outdoor Sensors special – terms and conditions

Fidelity ADT remote control, outdoor sensors, back-up battery & many more specials now on! Reply yes for a callback, No to opt out. Ts & Cs apply

The campaign offers existing customers discounted prices on remote control, outdoor sensors, back-up batteries and many more. Full payment only needed by end of Mar’22. Valid on condition that customers reply “Yes” to the SMS and if installed/accepted by 31.03.22. This offer is only valid for Customers that reside within the Southern / Northern and Wineland’s areas.

Questions and answers:

1. How long is this offer valid for?
Valid for March 2022

2. Do all customers get special discount & payment only end of Mar’22?
Only Existing customers who replied “Yes” to the SMS special are eligible and only if this quotation is installed and/or quotation accepted by 31 Mar’22. Only residents that reside fulltime in the Southern / Northern and Wineland’s areas.

3. I recently installed an Upgrade / Additions, can I still get the special?
No, the offer is valid only from 7 Mar’22.

4. Can I cancel my existing pending quotation and sign a new quotation to get this offer?
Yes, on condition installation has not been started. Also, if replied “Yes” to the SMS offer and if installed and/or quotation accepted by 31 Mar’22.


Fidelity ADT Hermanus: High capacity battery back-up, outdoor beams & many more specials now on! Reply yes for a callback, No to opt out. Ts & Cs apply

The campaign offers existing customers discounted prices on high capacity back-up batteries, outdoor sensors and many more. Valid on condition that customers reply “Yes” to the SMS and if installed/accepted by 31.03.22. This offer is only valid for Customers that reside within the Hermanus area.

Questions and answers:

1. How long is this offer valid for?
Valid for March 2022

2. Do all customers get special discount & payment only end of Mar’22?
Only Existing customers who replied “Yes” to the SMS special are eligible and only if this quotation is installed and/or quotation accepted by 31 Mar’22. Only applicable to clients in the Hermanus area.

3. I recently installed an Upgrade / Additions, can I still get the special?
No, the offer is valid only from 7 Mar’22.

4. Can I cancel my existing pending quotation and sign a new quotation to get this offer?
Yes, on condition installation has not been started. Also, if replied “Yes” to the SMS offer and if installed and/or quotation accepted by 31 Mar’22.


Fidelity ADT Hermanus offer: 20% off service calls and components if you have not serviced your alarm system since 2021. Ts & Cs apply. Reply yes for a call.

This campaign offers existing customers in Hermanus a 20% discount on all technical service calls and all alarm components and upgrades up to 22nd April 2022. Valid only if customers apply yes to the sms.

Questions & Answers:
How long is the offer valid for?
Valid from 28th March to 22nd April 2022

Do all customers get 20% discount?
Only customers who reply “yes’ to the sms

I recently installed an Upgrade/additions, can I still get the special?
No, the offer is valid only from 28th March 2022.

Can I cancel my existing pending quotation and sign a new quotation to get this offer?
Yes, on condition the installation have not started. Also if you have replied “yes” to the sms.


Tableview Upgrade/Add-on special 25% discount and 3 month s free on Refer a friend– terms and conditions

Fidelity ADT April 2022 discount. Reply yes for 25% off when you install any alarm upgrade or additions before 30 April ‘22. Ts&Cs apply.

The campaign offers existing customers 25% discount on Upgrades & Additions. 50% Deposit required upon acceptance. Extended payment offer/Full payment on Upgrade or Additions only needed by end of April’22. Valid on condition that customers reply “Yes” to the SMS and if installed/accepted by end April ’22. This offer is only valid for Customers that reside within Tableview and surrounds fulltime. When referring a friend, the client will receive 3 months free, once the new client has successfully signed a 24-month contract.

Questions and answers:

1. How long is this offer valid for?
Valid from 1 April to 30 April ’22

2. Do all customers get 25% discount & payment only end of April’22?
Only Existing customers who replied “Yes” to the SMS special are eligible and only if this quotation is installed and/or quotation accepted by 30 April ’22. Only residents that reside fulltime in Tableview and surrounds.

3. I recently installed an Upgrade / Additions, can I still get the special?
No, not if the upgrade took place within January, February or March of this year.

4. Can I cancel my existing pending quotation and sign a new quotation to get this offer?
Yes, on condition that the installation has not been started. Also, if replied “Yes” to the SMS offer and if installed and/or quotation accepted by 30 April’22.


Vredenburg High T’s and C’s


Pretoria Central Refer a Friend campaign – terms and conditions

Fidelity ADT Pretoria Central: Happy Easter, valued PTA Central client, refer a friend to join the FADT family and receive 1 month free service from us! Reply yes for a call back, No to opt out. Ts & Cs apply

The campaign offers existing customers a Month free service on a successful referral of a new client. Valid on condition that customers reply “Yes” to the SMS and if the referred client sign on for Monitoring & Armed Response services. This offer is ongoing for the Pretoria Central clients.

Questions and answers:

1. How long is this offer valid for?
Indefinitely

2. Do all customers qualify for 1 month Free Service?
Only Existing customers who replied “Yes” to the SMS special are eligible and only if the referred individual is successfully signed up and showing on the add’s report. Only applicable to clients PTA Central area.

3. I recently joined FADT, can I still get the special?
Yes, the offer will be running indefinitely.

4. Can I refer multiple members?
Yes, on condition that they are successfully joined for Monitoring and Armed response services. Also, if replied “Yes” to the SMS.


Dear FADT Hermanus customers: Reply “Yes” to qualify for the offer on perimeter/outdoor beams – buy 3 and get the cheapest one free. This offer is valid until 31st May 2022. Ts & Cs apply.

This campaign offers existing customers in Hermanus to buy 3 perimeter/outdoor beams and get the cheapest one free up to 31st May 2022. Valid only if clients apply yes to the sms.

Questions & Answers:
How long is the offer valid for?
Valid from 21st April to 31st May 2022

Do all customers get this offer?
Only clients who reply “yes’ to the sms

I recently installed a Perimeter beams, can I still get the special?
No the offer is valid only from 21st April to 31st May 2022.

Can I cancel my existing pending quotation and sign a new quotation to get this offer?
Yes, on condition the installation have not started. Also if you have replied “yes” to the sms.


Ballito Campaign 2022

The campaign offers new customers the following specials subject to the successful 36 months sign up
Residential – R199pm for the first 6 months and R280pm thereafter

This offer is only valid for new Fidelity ADT customers only, and excludes rented alarm offers either through the Fidelity ADT Authorised Dealer program, or the Fidelity ADT Direct sales teams.

Valid from 15 February 2022 – 1 June 2022

Questions and answers:
1. How long is this offer valid for?
This offer is only valid for NEW customers who sign a 36-month contract
Valid 15 February 2022 – 1 June 2022

2. What contract must the customer sign?
An installation fee may apply. Subject to signing a 36-month contract at standard terms and conditions
New customers have the option to sign a 36-month Monitoring and Armed Response contract through Fidelity ADT
Offer limited to new subscribers within Fidelity ADT’s operational footprint. Offer may be extended if approved

3. I signed a 12-month contract, can I still get the specials provided?
No, the offers are subject to signing a 36-month contract

4. Can I cancel my existing contract and sign up for a new contract to get this offer?
No, the offer is limited to NEW Fidelity ADT customers.
Existing Fidelity ADT customers are bound by the contractual obligations as set out in their signed contract. If their existing contract is still valid, the customer cannot cancel and sign a new one to take up this offer. If the customer has moved a new contact may be signed. A returning customer (reconnection/relocation) is eligible for this offer


Tableview Upgrade/Add-on special 15% discount and 3 month s free on Refer a friend– terms and conditions

Fidelity ADT May 2022 discount. Reply yes for 15% off when you install any alarm upgrade or an ET Remote for R150,19, before 31 May ‘22. Ts&Cs apply.

The campaign offers existing customers 15% discount on Upgrades & Additions. 50% Deposit required upon acceptance. Extended payment offer/Full payment on Upgrade or Additions only needed by end of May ’22. Valid on condition that customers reply “Yes” to the SMS and if installed/accepted by end May ’22. This offer is only valid for Customers that reside within Tableview and surrounds fulltime. When referring a friend, the client will receive 3 months free, once the new client has successfully signed a minimum of a 24-month contract.

Questions and answers:

1. How long is this offer valid for?
Valid up until 31 May ’22

2. Do all customers get 15% discount & payment only end of May ’22?
Only Existing customers who replied “Yes” to the SMS special are eligible and only if this quotation is installed and/or quotation accepted by 31 May ’22. Only residents that reside fulltime in Tableview and surrounds, including, Melkos, Blaauwberg, Table View, Parklands, Killarney, Gardens, Montague Gardens, Century City, Milnerton, Summer Greens, Tijgerhof.

3. I recently installed an Upgrade / Additions, can I still get the special?
No, not if the upgrade took place within, February, March, or April of this year.

4. Can I cancel my existing pending quotation and sign a new quotation to get this offer?
Yes, on condition that the installation has not been started. Also, if replied “Yes” to the SMS offer and if installed and/or quotation accepted by 31 May ’22.

5. Is it R150.19 for any ET remote?
No, it is specific to the 1 button/1 channel ET remote. Further special pricing apply to the further range of remotes.


Helderberg Servicing Special – terms and conditions

Fidelity ADT Helderberg offer: Get 15% off any instant replacements. Call out fee R320. Ts & Cs apply. Valid until 20 June 2022 Reply YES for a call, no opt out

The campaign offers existing customers discounted prices on service call outs as well as instant on-site replacements. Valid on condition that customers reply “Yes” to the SMS and if installed/accepted by 20/06/2022. This offer is only valid for Customers that reside within the Helderberg (Somerset West, Strand and Gordon’s Bay) area.

Questions and answers:

1. How long is this offer valid for?
• Valid until 20 June 2022

2. Do all customers get special discount & payment only end of Mar’22?
• Only existing customers who replied “Yes” to the SMS special are eligible and only if this quotation is installed and/or quotation accepted by 20 June 2022. Only applicable to clients in the Helderberg (Somerset West, Strand and Gordon’s Bay) area.

3. I recently installed an Upgrade / Additions, can I still get the special?
• No, the offer is valid only from 19 May 2022.

4. Can I cancel my existing pending quotation and sign a new quotation to get this offer?
• Yes, on condition installation has not been started. Also, if replied “Yes” to the SMS offer and if installed and/or quotation accepted by 20 June 2022.


Klerksdrp Upgrade/ 2 month s free on Refer a friend– terms and conditions

Fidelity ADT Klerksdorp offer: Refer a friend to Fidelity ADT and get 2 months free on your account. Ts & Cs apply. Reply yes for a call or no to opt out.

The campaign offers existing customers 2 months free service if they refer a friend and we sign them up successful

Questions and answers:

1. How long is this offer valid for?
Valid up until 31 July’22

2. Do all customers get 2 months free service end of May ’22?
Only Existing customers who replied “Yes” to the SMS special are eligible and only if this quotation is installed and/or quotation accepted. Once the contract is loaded, we will load the 2 months free service for the client. We will communicate with the client as to which 2 months will be his free months.

3. I recently installed an Upgrade / Additions, can I still get the special?
For all our existing clients