Smart Monitoring - Fidelity ADT - South African Home & Commercial Security

Smart Monitoring

Sign up for innovative security.

Visual alarm verification, any time, anywhere.

Ensure a safer tomorrow with Fidelity ADT and get 24/7 peace of mind with our innovative security offerings.

Get real-time alarm push notifications straight to your smartphone, enabling visual alarm verification at any time, from anywhere powered by the native Dahua app. Filter out objects such as animals, leaves, and car headlights straight from your smartphone and warn off intruders before they proceed further onto your premises with active deterrents such as flashing lights and sirens.

Fidelity ADT offers a range of smart technology that allows you to automate your home and alarm system, offering you and your family the ultimate control over your home.

T&C apply

How does signing up work?

Becoming a Fidelity ADT protected member can be done in a few easy steps.

1. Choose a product

Find a suitable product or service.

2. Sign up

Sign up via email or speak to a consultant.

3. Install

Get your product or service installed and activated by one of our experts.

4. Stay protected

Feel safer than before with the assurance that you and your family are fully protected.

*Terms and Conditions:

Terms and Conditions

    • The premises of the Customer shall be monitored on alarm events only and operators shall not monitor a 24 (twenty four) hour constant live view.
    • Video shall not be used as a form of alarm generation.
    • Video shall only be viewed from when an alarm signal from the customers alarm panel at the premises is received.
    • Privacy masking on the video image shall be added to sites where the camera views into neighbouring yards.
    • The Customer acknowledges the fact that his premises will be visually monitored once an alarm signal was received which can result in privacy concerns. The Customer grants Fidelity ADT the right to utilise this video feed for the security related purposes it was intended. Channel numbers or area descriptions shall be provided on authorised cameras or channels to be viewed.
    • Video footage and alert logs shall only be shared with the customer themselves. On condition that the client signs a NDA (None disclosure agreement) with Fidelity ADT.
    • Any video shared by the customer implicating any individual or identification of human subjects within the image shared by Fidelity ADT to the customer, shall be the customers onus and Fidelity ADT cannot be held liable for damage, loss or distribution of this information in terms of the Protection of Private Information Act (POPI). 
    • Connection to site will be on best effort basis and will be subject to customer infrastructure like power and/or connectivity. In a case where the connection is provided by the customer we will be subjected to their infrastructure and cannot be held liable for site connectivity.
    • The effectiveness of the CCTV monitoring will also be subjected to the alarm/ event signals received. If no alarm/ event signal is received then no action can take place. Testing of the System must take place at least once a month and will be required by the customer in order to ensure functionality.
    • Please note TiOC CCTV Kits are supplied with predefined length of CAT-5 cable, measured by security sales consultant, any extra cable will need to be quoted for, at the FADT price list value.




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Smart Monitoring

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Fidelity ADT

Smart Monitoring

We need a few of your details so we know who and how to contact you.
I agree to Fidelity ADT’s Terms and Conditions *All Fields Required