Questions and answers:

1. How long is this offer valid for?

This offer is only valid for NEW signed up customers who sign a 36-month valid contract. Offer valid from 1 Feb to 31 March 2025

2. What contract must the customer sign?

An installation fee may apply if additional equipment is needed to have the existing system operational or if a new system is needed to provide the service. Subject to signing a 36-month contract at standard terms and conditions.

New customers must sign a 36-month Monitoring and Armed Response contract through Fidelity ADT

Offer limited to the Table View, West Coast and Cape Town North areas only.

3. Do all customers get 3 months free service?

Yes, all new and link up alarms on a 36-month contract will get three months free.

4. I signed a 12-month contract, can I still get free service?

No, free months only apply to a 36 month link up or new alarm contract.

5. Can I cancel my existing contract and sign up for a new contract to get this offer?

No, the offer is limited to NEWLY signed up Fidelity ADT customers.

Existing Fidelity ADT customers are bound by the contractual obligations as set out in their signed contract. If their existing contract is still valid, the customer cannot cancel and sign a new one to take up this offer. If the customer has moved, a new contact may be signed. A returning customer (reconnection/relocation) is eligible for this offer.

6. How many customers can take up this offer?

This special has no limit on the number of customers signed as long as it is between 1 February 2025 to 31 March 2025.

7. General

This offer excludes any Fidelity Services Group staff or direct family member of any employee of the Fidelity Services Group.