Baakens Valley community clean-up

Local armed response officers and members of the community conducted a successful clean-up operation in the Baakens Valley area on Friday, 5 March after recent complaints of illegal activity in the vicinity. “We have received and responded to a number of complaints of criminal activity involving homeless vagrants in the vicinity, and deployed a team […]
Lockdown has eased but you shouldn’t ease off on security at home

With the country now in lockdown level one, many offices have reopened and their employees are back in their normal working routines. Charnel Hattingh, Head of Marketing and Communications at Fidelity ADT, says it’s important not to ease off on your security protocols at home, whether you are returning to work or continuing to work […]
New innovations in bomb protection and cash acceptance devices

The increase in retail bombing, grinding and impact attacks on Cash Acceptance Devices (CAD) in the retail sector has prompted a relook at the technology required to protect both staff and assets. Gawie Du Preez, Executive: Fidelity CashMaster at Fidelity Services Group, says Fidelity CashMaster is one of the larger players when it comes to […]
Data is the new oil – Putting data to work

The COVID-19 pandemic is pressuring shopping centres and retailers to innovate in the face of new customer behaviours, many of which have never been seen before. When observed across shopping channels, consumer behaviour is complex, constantly changing and becoming more unpredictable than ever before. “In the past retailers may have been able to purely invest […]
When did you last check your car’s tracking device?

With lockdown and less driving, many of us have become complacent about the effectivity of our car’s tracking device. The reality is that if your device is older than 3 years old, then it is like having a 3-year old cell phone and you should be considering your options. Wahl Bartmann, CEO of Fidelity Services […]
Shoplifters and alleged burglar caught in Hermanus

Three suspects were caught in two separate incidents recently after suspicious activities were noticed by Hermanus Public Protection (HPP) patrollers and CCTV operators. HPP is a ratepayer funded initiative in partnership with Fidelity ADT. The first incident took place on Monday 8 February 2021, explains the Hermanus branch manager for Fidelity ADT, Marius Boshoff. “One […]
All in a day’s work for Hermanus manager

Working for an armed response company means your day is spent mostly responding to acts of crime. There are those instances though when you are called upon to go that one step further. “In two separate incidents one of our area managers was asked to come to the aid of people, who by accident had […]
HPP officers assist with the recovery of stolen goods

Stolen building materials with an estimated value of R15 000 were recovered this week, after two suspects were located with these items. “Two members of the Hermanus Public Protection (HPP) team reported seeing two women walking along a cliff pathway towards the Rietfontein Bridge just after 10am on Monday morning (25 January 2021). They were reportedly […]
Morningside trespasser nabbed

The Sydenham South African Police Service (SAPS) recently took custody of a suspected thief thanks to the rapid response of a local security company. Just after 1:00am on the 22nd February, the Fidelity ADT Security Monitoring Centre received an alarm activation from a Morningside business premises and Armed Response Officer (ARO), Thobela Gxumisa, who was […]
Greyville intruder apprehended

The Greyville South African Police Service (SAPS) recently took custody of a suspected thief thanks to the rapid response of a local security company. “On Saturday, 20 February our team received an alarm activation from a home in Greyville. The customer is an elderly lady who was home alone when the alarm was triggered in […]