Community Control Room

Community Control Room helps to recover suspicious vehicle

The Community Control Room (CCR) played an integral part in a recent arrest after a suspicious vehicle was identified and the relevant security stakeholders were notified.

The CCR was established by Fidelity ADT a few years ago and has since become a platform by which community security entities can share important information such as reporting incidents, emergencies, suspicious behaviour etc. The CCR is also linked to several smart technology community security cameras, also implemented by the security company, which enables them to track and flag stolen or wanted vehicles. The operators in the CCR monitor these cameras and also disseminate relevant information to multiple crime fighting community WhatsApp groups involving Neighbourhood Watches and Community Policing Forums across Durban.

“On the evening of the 21st September, a car wanted in connection with a Springfield home invasion triggered a Reservoir Hills community security camera and security companies and nearby neighbourhood watch patrollers mobilised and blocked off every entry and exit point within minutes. The car was then spotted travelling up Mountbatten Drive in Atholl Heights and night crew patrollers mobilised and got in front of the car. The car tried to evade but our Fidelity ADT officers and other security role players managed to box the car in on the oncoming lane and the car was brought to a halt,” explains Fidelity ADT’s district manager for KwaZulu-Natal, Vaughan Pillay.

Westville SAPS, Inner West Metro and Sydenham SAPS arrived and the car and its occupants were detained. The suspects were taken to the Sydenham police station.

“We are extremely proud of the CCR team and the collective efforts from the neighbourhood watch and CPF patrollers. The CCR has been instrumental in supplying valuable crime information to security stakeholders who are able to proactively use this information to support the community in the fight against crime. This powerful synergy can only grow from strength to strength and we look forward to many more successful arrests as a result of effective collaboration,” concluded Pillay.

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