General Terms and Conditions

Westcoast Winter special – terms and conditions

Free alarm & installation to all churches & schools within the West Coast hub that are not Fidelity ADT clients upon signing up (owned system).

The campaign offers churches and schools within the West Coast area Free alarm & installation that are not Fidelity ADT clients upon signing up (owned system)

Questions and Answers:

1. How long is this offer valid for?
Valid until 31 August 2022

2. Do all customers get special discount & payment only end of August 2022?
The campaign offers churches and schools within the West Coast area Free alarm & installation that are not Fidelity ADT clients upon signing up (owned system)

3. I recently installed an Upgrade / Additions, can I still get the special?
No, the offer is valid only from 1 June.

4. Can I cancel my existing pending quotation and sign a new quotation to get this offer?
Yes, on condition installation has not been started. Also, if replied “Yes” to the SMS offer and if installed and/or quotation accepted by 31 August 2022.

West Coast Upgrade/Add-on special 25% discount & 3 months free on Refer a friend Terms & Conditions

Fidelity ADT May 2022 discount. Reply yes for 25% off when you install any alarm upgrade or additions before 31 May 2022. T’s&C’s apply.

The campaign offers existing customers 25% discount on Upgrades & Additions. 50% Deposit required upon acceptance. Extended payment offer/ full payment on Upgrade or Additions only needed by end of (31) May 2022. Valid on condition that customers reply “Yes” to the SMS & if installed/accepted by end (31) May 2022. This offer is only valid for Customers that reside within the West Coast.

When referring a friend, the client will receive 3 months free, once the new client has successfully signed a 24-month contract.

Questions and Answers:

1. How long is this offer valid for?
Valid from 1 May 2022 to 31 May 2022

2. Do all customers get 25% discount & payment only end of May 2022?
Only Existing customers who replied “Yes” to the SMS special are eligible and only if this quotation is installed and/or quotation accepted by 31 May 2022. Only residents that reside fulltime in the West Coast.

3. I recently installed an Upgrade/ Additions, can I still get the special?
No, not if the upgrade took place within January, February, March or April of this year.

4. Can I cancel my existing pending quotation & sign a new quotation to get this offer?
Yes, on condition that the installation has not been started. Also, if replied “Yes” to the SMS offer & if installed &/or quotation accepted by 31 May 2022.

Coastal North & Winelands call out R300 per hour excl. and 15% discount on new equipment – terms and conditions

Fidelity ADT special. Technical call out reduced to R300 per hour excl. Also get a 15% discount on new equipment. Reply yes for call, no opt out. Ts & Cs apply

The campaign offers existing customers a reduced call out at R300 excl. per hour and 15% discount on new equipment. Valid on condition that customers reply “Yes” to the SMS and if installed/accepted by 28 Feb ’22. This offer is only valid for Customers that reside within the North and Winelands area fulltime.

Questions and Answers:

1. How long is this offer valid for?
Valid from 21 January to 28 February ’22

2. Do all customers get 15% discount on new equipment?
Only Existing customers who replied “Yes” to the SMS special are eligible and only if this service call/service quotation is scheduled/installed by 28 February ’22. Only residents that reside in North and Winelands area.

3. I recently installed new equipment; can I still get the special?
No, the offer is valid only from 21 January ’22.

4. Can I request this offer on an existing pending Tech Up Sell Service quotation?
Yes, on condition installation has not been started. Also, if replied “Yes” to the SMS offer and if installed and/or quotation accepted by 28 Feb ’22.

Hermanus Upgrade/Add-on special 20% discount and pay only end of Feb – terms and conditions

Fidelity ADT January discount. Reply yes for 20% off when you install any alarm upgrade or additions before 31 Jan 22 and only pay end of Feb 22. Ts&Cs apply.

The campaign offers existing customers 20% discount on Upgrades & Additions. Extended payment offer/Full payment on Upgrade or Additions only needed by end of Feb’22. Valid on condition that customers reply “Yes” to the SMS and if installed/accepted by 31 Jan’22. This offer is only valid for Customers that reside within Hermanus fulltime.

Questions and answers:

1. How long is this offer valid for?
Valid from 18 to 31 January’22

2. Do all customers get 20% discount & payment only end of Feb’22?
Only Existing customers who replied “Yes” to the SMS special are eligible and only if this quotation is installed and/or quotation accepted by 31 Jan’22. Only residents that reside fulltime in Hermanus

3. I recently installed an Upgrade / Additions, can I still get the special?
No, the offer is valid only from 18 January’22.

Fidelity ADT February 30% discount on outdoor detection. Reply yes for 30% off when you install any outdoor detection before 15 Feb 22 . Ts&Cs apply.

The campaign offers existing customers 30% discount on outdoor detection. 50% payment on Upgrade or Additions needed before the installation can commence and the remaining 50% after the installation. Valid on condition that customers reply “Yes” to the SMS and if installed/accepted by 15 Feb’22. This offer is only valid for Customers that reside within Paarl, Wellington and Franschhoek

Questions and answers:

1. How long is this offer valid for?
Valid from 1 Feb unitl 15 Feb

2. Do all customers get 30% discount unit 15of Feb’22?
Only Existing customers who replied “Yes” to the SMS special are eligible and only if this quotation is installed and/or quotation accepted by 15 Feb’22. Only residents that reside fulltime in Paarl, Wellington or Franschhoek

3. I recently installed an Upgrade / Additions, can I still get the special?
No, the offer is valid only from 1 February’22.

Tableview Upgrade/Add-on special 20% discount – terms and conditions

The campaign offers existing customers 20% discount on Upgrades & Additions. 50% Deposit required upon acceptance. Extended payment offer/Full payment on Upgrade or Additions only needed by end of Feb’22. Valid on condition that customers reply “Yes” to the SMS and if installed/accepted by 28 February ’22. This offer is only valid for Customers that reside within Tableview and surrounds fulltime.

Questions and answers:

1. How long is this offer valid for?
Valid from 7 to 28 February’22

2. Do all customers get 20% discount & payment only end of Feb’22?
Only Existing customers who replied “Yes” to the SMS special are eligible and only if this quotation is installed and/or quotation accepted by 28 Feb’22. Only residents that reside fulltime in Tableview and surrounds.

3. I recently installed an Upgrade / Additions, can I still get the special?
No, not if the upgrade to place more than 5 normal as of 7 February ’22.

Bloemfontein, Kimberley and Welkom Battery special, valid to end March 2022 – terms and conditions

Beat load shedding with Fidelity ADT. Alarm check and battery replacement special for R400 incl. Reply yes for call back, no to opt out. Ts & Cs apply

The campaign offers a battery special. Valid on condition that customers reply “Yes” to the SMS and if installed/accepted by 31 March 2022. This offer is only valid for Customers that reside within Bloemfontein, Kimberley and Welkom

Questions and answers:

1. How long is this offer valid for?
10 March 2022 – 31 March 2022

2. Do all customers get the battery special
Only Existing customers who replied “Yes” to the SMS special are eligible and only if this quotation is installed and/or quotation accepted by 31 March 2022. Only residents that reside in Bloemfontein, Kimberley and Welkom

Tableview Branch Launch – terms and conditions

The campaign offers new clients up to 6 months free service and after that R299 for monitoring and response. 50% Deposit required upon acceptance, for a new alarm system.

Questions and answers:

1. How long is this offer valid for?
Valid from 15 February 2022 to 15 April 2022.

2. Do all customers get up to 6 months free service
No, only new customers, that have not had the service at their current address within the past 2 years.

3. I recently installed an Upgrade / Additions, can I still get the special?
No.

4. Can I cancel my existing pending quotation and sign a new quotation to get this offer?
Yes, on condition installation has not been started.

Western Cape Referral Campaign – terms and conditions

Fidelity ADT refer a friend campaign. Reply yes and win 2 months service on us when you refer a friend who successfully signs up to Fidelity ADT before 31 March 22. Ts&Cs apply.

The campaign offers existing customers the opportunity to win 2 months free service on their existing profile for every friend they refer that signs up with Fidelity ADT on a 24month or longer agreement before 31 March 2022. Valid on condition that customers reply “Yes” to the SMS and we will call to get the referral details and make a note of the referral lead on the clients existing profile. This offer is only valid for Customers that reside within the Western Cape.

Questions and answers:

1. How long is this offer valid for?
Valid from 9 to 31 March’22

2. Do all customers get the referral offer?
Yes all existing customers who replied “Yes” to the SMS special are eligible as long as the referred friend signs up with Fidelity ADT on a 24 month or longer contract by 31 March’22. Only residents that reside fulltime in the Western Cape

3. Can I refer more than 1 friend and still get the special?
Yes, as long as the criteria above are met you can refer as many friends as you wish by 31 March’22.

Cape Town North Remote Control/Outdoor Sensors special – terms and conditions

Fidelity ADT remote control, outdoor sensors, back-up battery & many more specials now on! Reply yes for a callback, No to opt out. Ts & Cs apply

The campaign offers existing customers discounted prices on remote control, outdoor sensors, back-up batteries and many more. Full payment only needed by end of Mar’22. Valid on condition that customers reply “Yes” to the SMS and if installed/accepted by 31.03.22. This offer is only valid for Customers that reside within the Southern / Northern and Wineland’s areas.

Questions and answers:

1. How long is this offer valid for?
Valid for March 2022

2. Do all customers get special discount & payment only end of Mar’22?
Only Existing customers who replied “Yes” to the SMS special are eligible and only if this quotation is installed and/or quotation accepted by 31 Mar’22. Only residents that reside fulltime in the Southern / Northern and Wineland’s areas.

3. I recently installed an Upgrade / Additions, can I still get the special?
No, the offer is valid only from 7 Mar’22.

Fidelity ADT Hermanus: High capacity battery back-up, outdoor beams & many more specials now on! Reply yes for a callback, No to opt out. Ts & Cs apply

The campaign offers existing customers discounted prices on high capacity back-up batteries, outdoor sensors and many more. Valid on condition that customers reply “Yes” to the SMS and if installed/accepted by 31.03.22. This offer is only valid for Customers that reside within the Hermanus area.

Questions and answers:

1. How long is this offer valid for?
Valid for March 2022

3. I recently installed an Upgrade / Additions, can I still get the special?
No, the offer is valid only from 7 Mar’22.

Fidelity ADT Hermanus offer: 20% off service calls and components if you have not serviced your alarm system since 2021. Ts & Cs apply. Reply yes for a call.

This campaign offers existing customers in Hermanus a 20% discount on all technical service calls and all alarm components and upgrades up to 22nd April 2022. Valid only if customers apply yes to the sms.

Questions & Answers:
How long is the offer valid for?
Valid from 28th March to 22nd April 2022

Do all customers get 20% discount?
Only customers who reply “yes’ to the sms

I recently installed an Upgrade/additions, can I still get the special?
No, the offer is valid only from 28th March 2022.

Can I cancel my existing pending quotation and sign a new quotation to get this offer?
Yes, on condition the installation have not started. Also if you have replied “yes” to the sms.

Tableview Upgrade/Add-on special 25% discount and 3 month s free on Refer a friend– terms and conditions

Fidelity ADT April 2022 discount. Reply yes for 25% off when you install any alarm upgrade or additions before 30 April ‘22. Ts&Cs apply.

The campaign offers existing customers 25% discount on Upgrades & Additions. 50% Deposit required upon acceptance. Extended payment offer/Full payment on Upgrade or Additions only needed by end of April’22. Valid on condition that customers reply “Yes” to the SMS and if installed/accepted by end April ’22. This offer is only valid for Customers that reside within Tableview and surrounds fulltime. When referring a friend, the client will receive 3 months free, once the new client has successfully signed a 24-month contract.

Questions and answers:

1. How long is this offer valid for?
Valid from 1 April to 30 April ’22

2. Do all customers get 25% discount & payment only end of April’22?
Only Existing customers who replied “Yes” to the SMS special are eligible and only if this quotation is installed and/or quotation accepted by 30 April ’22. Only residents that reside fulltime in Tableview and surrounds.

3. I recently installed an Upgrade / Additions, can I still get the special?
No, not if the upgrade took place within January, February or March of this year.

4. Can I cancel my existing pending quotation and sign a new quotation to get this offer?
Yes, on condition that the installation has not been started. Also, if replied “Yes” to the SMS offer and if installed and/or quotation accepted by 30 April’22.

Vredenburg High T’s and C’s

The special will only be open to all staff members working for Vredenburg High School & all parents / households of students going to the school.
Only direct households qualify for the special.
The special will run for 1 month (01/04/2022 – 30/04/2022).
The R285.00 p/m (Incl VAT) is for monitoring services & armed response.
Upon signing up with Fidelity ADT the first 6 Months monitoring services & armed response will be free of charge.
The special will only be applicable if an 24 months contract is taken out.
If the contract is cancelled within the first six months an early penalty fee must be paid upon cancelling of the contract.
Student / Learner school account that clearly indicates the reference number of the account.
All Fidelity ADT Terms & Conditions apply.
Student / Learner school account that clearly indicates the reference number of the account.

Pretoria Central Refer a Friend campaign – terms and conditions

Fidelity ADT Pretoria Central: Happy Easter, valued PTA Central client, refer a friend to join the FADT family and receive 1 month free service from us! Reply yes for a call back, No to opt out. Ts & Cs apply

The campaign offers existing customers a Month free service on a successful referral of a new client. Valid on condition that customers reply “Yes” to the SMS and if the referred client sign on for Monitoring & Armed Response services. This offer is ongoing for the Pretoria Central clients.

Questions and answers:

1. How long is this offer valid for?
Indefinitely

2. Do all customers qualify for 1 month Free Service?
Only Existing customers who replied “Yes” to the SMS special are eligible and only if the referred individual is successfully signed up and showing on the add’s report. Only applicable to clients PTA Central area.

3. I recently joined FADT, can I still get the special?
Yes, the offer will be running indefinitely.

4. Can I refer multiple members?
Yes, on condition that they are successfully joined for Monitoring and Armed response services. Also, if replied “Yes” to the SMS.

Dear FADT Hermanus customers: Reply “Yes” to qualify for the offer on perimeter/outdoor beams – buy 3 and get the cheapest one free. This offer is valid until 31st May 2022. Ts & Cs apply.

This campaign offers existing customers in Hermanus to buy 3 perimeter/outdoor beams and get the cheapest one free up to 31st May 2022. Valid only if clients apply yes to the sms.

Questions & Answers:
How long is the offer valid for?
Valid from 21st April to 31st May 2022

Do all customers get this offer?
Only clients who reply “yes’ to the sms

I recently installed a Perimeter beams, can I still get the special?
No the offer is valid only from 21st April to 31st May 2022.

Can I cancel my existing pending quotation and sign a new quotation to get this offer?
Yes, on condition the installation have not started. Also if you have replied “yes” to the sms.

Ballito Campaign 2022

The campaign offers new customers the following specials subject to the successful 36 months sign up
Residential – R199pm for the first 6 months and R280pm thereafter

This offer is only valid for new Fidelity ADT customers only, and excludes rented alarm offers either through the Fidelity ADT Authorised Dealer program, or the Fidelity ADT Direct sales teams.

Valid from 15 February 2022 – 1 June 2022

Questions and answers:
1. How long is this offer valid for?
This offer is only valid for NEW customers who sign a 36-month contract
Valid 15 February 2022 – 1 June 2022

2. What contract must the customer sign?
An installation fee may apply. Subject to signing a 36-month contract at standard terms and conditions
New customers have the option to sign a 36-month Monitoring and Armed Response contract through Fidelity ADT
Offer limited to new subscribers within Fidelity ADT’s operational footprint. Offer may be extended if approved

3. I signed a 12-month contract, can I still get the specials provided?
No, the offers are subject to signing a 36-month contract

4. Can I cancel my existing contract and sign up for a new contract to get this offer?
No, the offer is limited to NEW Fidelity ADT customers.
Existing Fidelity ADT customers are bound by the contractual obligations as set out in their signed contract. If their existing contract is still valid, the customer cannot cancel and sign a new one to take up this offer. If the customer has moved a new contact may be signed. A returning customer (reconnection/relocation) is eligible for this offer

Tableview Upgrade/Add-on special 15% discount and 3 month s free on Refer a friend– terms and conditions

Fidelity ADT May 2022 discount. Reply yes for 15% off when you install any alarm upgrade or an ET Remote for R150,19, before 31 May ‘22. Ts&Cs apply.

The campaign offers existing customers 15% discount on Upgrades & Additions. 50% Deposit required upon acceptance. Extended payment offer/Full payment on Upgrade or Additions only needed by end of May ’22. Valid on condition that customers reply “Yes” to the SMS and if installed/accepted by end May ’22. This offer is only valid for Customers that reside within Tableview and surrounds fulltime. When referring a friend, the client will receive 3 months free, once the new client has successfully signed a minimum of a 24-month contract.

Questions and answers:

1. How long is this offer valid for?
Valid up until 31 May ’22

2. Do all customers get 15% discount & payment only end of May ’22?
Only Existing customers who replied “Yes” to the SMS special are eligible and only if this quotation is installed and/or quotation accepted by 31 May ’22. Only residents that reside fulltime in Tableview and surrounds, including, Melkos, Blaauwberg, Table View, Parklands, Killarney, Gardens, Montague Gardens, Century City, Milnerton, Summer Greens, Tijgerhof.

3. I recently installed an Upgrade / Additions, can I still get the special?
No, not if the upgrade took place within, February, March, or April of this year.

5. Is it R150.19 for any ET remote?
No, it is specific to the 1 button/1 channel ET remote. Further special pricing apply to the further range of remotes.

Helderberg Servicing Special – terms and conditions

Fidelity ADT Helderberg offer: Get 15% off any instant replacements. Call out fee R320. Ts & Cs apply. Valid until 20 June 2022 Reply YES for a call, no opt out

The campaign offers existing customers discounted prices on service call outs as well as instant on-site replacements. Valid on condition that customers reply “Yes” to the SMS and if installed/accepted by 20/06/2022. This offer is only valid for Customers that reside within the Helderberg (Somerset West, Strand and Gordon’s Bay) area.

Questions and answers:

1. How long is this offer valid for?
• Valid until 20 June 2022

2. Do all customers get special discount & payment only end of Mar’22?
• Only existing customers who replied “Yes” to the SMS special are eligible and only if this quotation is installed and/or quotation accepted by 20 June 2022. Only applicable to clients in the Helderberg (Somerset West, Strand and Gordon’s Bay) area.

3. I recently installed an Upgrade / Additions, can I still get the special?
• No, the offer is valid only from 19 May 2022.

4. Can I cancel my existing pending quotation and sign a new quotation to get this offer?
• Yes, on condition installation has not been started. Also, if replied “Yes” to the SMS offer and if installed and/or quotation accepted by 20 June 2022.

Klerksdrp Upgrade/ 2 month s free on Refer a friend– terms and conditions

Fidelity ADT Klerksdorp offer: Refer a friend to Fidelity ADT and get 2 months free on your account. Ts & Cs apply. Reply yes for a call or no to opt out.

The campaign offers existing customers 2 months free service if they refer a friend and we sign them up successful

Questions and answers:

1. How long is this offer valid for?
Valid up until 31 July’22

2. Do all customers get 2 months free service end of May ’22?
Only Existing customers who replied “Yes” to the SMS special are eligible and only if this quotation is installed and/or quotation accepted. Once the contract is loaded, we will load the 2 months free service for the client. We will communicate with the client as to which 2 months will be his free months.

3. I recently installed an Upgrade / Additions, can I still get the special?
For all our existing clients

Helderberg Panic Kit Special – terms and conditions

Fidelity ADT Helderberg Offer: Panic System for R 1950,00 VAT Incl. once off, including 2 remotes. Monthly rate of R195. (Contract can be signed on a month to month basis)

The campaign offers all potentials clients this special rate on the purchase and installation of a panic kit/system. This offer will be distributed via FB, WhatsApp as well as printed handouts.

Questions and answers:

1. How long is this offer valid for?
Valid until 30 June 2022

2. Do all customers get special discount & payment only end of Mar’22?
All customers (current and non-clients) who purchases the panic kit and signs up with Fidelity ADT qualify for the special rate provided the contract is signed before 30 June 2022.

3. I recently installed an Upgrade / Additions, can I still get the special?
Yes, as this offer is specifically for the panic kit/system.

4. Can I cancel my existing pending quotation and sign a new quotation to get this offer?
Yes, on condition installation has not been started.

Hout Bay, Clifton and Camps Bay/ 3 months free on Refer a friend– terms and conditions

Fidelity ADT Hout Bay, Clifton and Camps Bay offer: Refer a friend to Fidelity ADT and get 3 months free on your account. Ts & Cs apply. Reply yes for a call or no to opt out.

The campaign offers existing customers 3 months free service if they refer a friend and we sign them up successful
Questions and answers:

1. How long is this offer valid for?
• Valid up until 31 July’22

2. Do all customers get 3 months free service end of Aug ’22?
• Only Existing customers who replied “Yes” to the SMS special are eligible and only if this quotation is installed and/or quotation accepted. Once the contract is loaded, we will load the 3 months free service for the client. We will communicate with the client as to which 3 months will be his free months.

3. I recently installed an Upgrade / Additions, can I still get the special?
• For all our existing clients

Always on installation discount campaign – terms and conditions

The campaign offers existing and new clients a discount on any upgrade to their existing and or new alarm purchased through ADT Security.

This offer excludes rented alarms and specials kits already offered either through the Fidelity ADT program or the Fidelity ADT Sales teams.

Valid from 1 May – 31 July 2022

Questions and answers:

1. How long is this offer valid for?
This offer is only valid for NEW and existing customers who would like to upgrade on their alarm system valid 1 May – 31 July

2. What contract must the customer sign?
This offer is not subject to a contract term. This special is a loyalty special to both our new and existing client base.

Atlantic Servicing Special – Terms and Conditions

Fidelity ADT Atlantic offer: Promotional special on Battery Pack (6.4Amp Battery Pack with 12V 18AH Deep Cycle Battery) installed at R2,499 (Incl. VAT), and 2000VA UPS installed at R3,799 (Incl. VAT)

The promotion offers existing customers a discounted installation of the above-mentioned equipment provided that the installation requirements are met. Valid on condition that customers reply “Yes” to the SMS, or in response to the emailer and if installed/accepted by 30 June 2022. This offer is only valid for customers that reside within the Atlantic Branch footprint.

Questions and answers:

Q1. How long is this offer valid for?
A1. Valid until 30 June 2022

Q2. Do all customers get special discount?
A2. Only existing customers who respond to the promotion and only if this offer is installed and/or accepted by 30 June 2022. Only applicable to clients in the Atlantic Branch

Q3. I recently had this installed, can I still get the discount?
A3. No, the offer is valid only from 2 June 2022.

Q4. Where will the Battery Pack be installed?
A4. The battery pack need to go where your main alarm control panel is situated as it gets connected to the main battery. It will also require a plug point.

Q5. Where will the UPS be placed?
A5. The alarm’s AC transformer needs to plug into this unit and will therefore have to be placed where the transformer is situated. A quotation can be provided to relocate the transformer should it be in unsuitable location.

Q6. Can I connect my router to the UPS?
A6. Yes, if it is in range. Also note that if you have fibre that the Optical Network Terminal (CPE) will also need to be plugged for your internet to be active.

Q7. Can I connect my CCTV system to the UPS?
A7. It is advised that you get a separate UPS for your CCTV system. You can connect a standard 4 channel or 8 channel CCTV system to a standalone 2000VA/1200W UPS

Atlantic Servicing Special – Terms and Conditions

Fidelity ADT Atlantic offer: Promotional special on Battery Pack (6.4Amp Battery Pack with 12V 18AH
Deep Cycle Battery) installed at R2,499 (Incl. VAT), and 2000VA UPS installed at R3,799 (Incl. VAT)

The promotion offers existing customers a discounted installation of the above-mentioned
equipment provided that the installation requirements are met. Valid on condition that customers
reply “Yes” to the SMS, or in response to the emailer and if installed/accepted by 30 June 2022. This
offer is only valid for customers that reside within the Atlantic Branch footprint.

Questions and answers:

Q1. How long is this offer valid for?
A1. Valid until 30 June 2022

Q2. Do all customers get special discount?
A2. Only existing customers who respond to the promotion and only if this offer is installed
and/or accepted by 30 June 2022. Only applicable to clients in the Atlantic Branch

Q3. I recently had this installed, can I still get the discount?
A3. No, the offer is valid only from 2 June 2022.

Q4. Where will the Battery Pack be installed?
A4. The battery pack need to go where your main alarm control panel is situated as it gets
connected to the main battery. It will also require a plug point.

Q5. Where will the UPS be placed?
A5. The alarm’s AC transformer needs to plug into this unit and will therefore have to be placed
where the transformer is situated. A quotation can be provided to relocate the transformer
should it be in unsuitable location.

Q6. Can I connect my router to the UPS?
A6. Yes, if it is in range. Also note that if you have fibre that the Optical Network Terminal (CPE)
will also need to be plugged for your internet to be active.

Q7. Can I connect my CCTV system to the UPS?
A7. It is advised that you get a separate UPS for your CCTV system. You can connect a standard 4
channel or 8 channel CCTV system to a standalone 2000VA/1200W UPS

Helderberg Upgrade Special – terms and conditions

Fidelity ADT Helderberg offer: Get up to 20% discount on upgrades to your current system. Upgrade now and receive a free month’s service. Email: somersetwest@fidelitysecurity.co.za

The campaign offers existing customers discounted prices on upgrades. Valid on condition that customers send email to address above and if installed/accepted by 30/06/2022. This offer is only valid for Customers that reside within the Helderberg (Somerset West, Strand and Gordon’s Bay) area.

Questions and answers:

1. How long is this offer valid for?
Valid until 30 June 2022

2. Do all customers get special discount & payment only end of June 2022?
Only existing customers who replied “Yes” to the SMS special are eligible and only if this quotation is installed and/or quotation accepted by 20 June 2022. Only applicable to clients in the Helderberg (Somerset West, Strand and Gordon’s Bay) area.

3. I recently installed an Upgrade / Additions, can I still get the special?
No, the offer is valid only from 9 June.

Stellenbosch and Northern Suburbs Special – terms and conditions

Technical Service for your alarm system at only R420p/hour including vat. All items that need replacing at 20% off. Offer valid if booked before 7 July 2022

Contact: khvivier@fidelity-services.com or 021 597 3530.

The campaign offers existing customers discounted prices on technical services. Valid on condition that customers send email to address above and if installed/accepted by 7/08/2022. This offer is only valid for Customers that reside within the Stellenbosch and Northern Suburbs area.

Questions and answers:

1. How long is this offer valid for?
Valid until 7July 2022

2. Do all customers get special discount & payment only end of June 2022?
Only existing customers who replied “Yes” to the SMS special are eligible and only if this quotation is installed and/or quotation accepted by 7 July 2022. Only applicable to clients in the Stellenbosch and Northern Suburbs area.

3. I recently installed an Upgrade / Additions, can I still get the special?
No, the offer is valid only from 15 June.

4. Can I cancel my existing pending quotation and sign a new quotation to get this offer?
If replied “Yes” to the SMS offer and if installed and/or quotation accepted by 7 July 2022.

Tygerberg Upgrade Special – terms and conditions

Fidelity ADT Tygerberg offer: 25% OFF all upgrades on existing alarms . Email: mbester@fidelity-services.com / 083 554 5821

1. How long is this offer valid for?
Valid until 30 June 2022

2. Do all customers get special discount & payment only end of June 2022?
Only existing customers who replied “Yes” to the SMS special are eligible and only if this quotation is installed and/or quotation accepted by 30 June 2022. Only applicable to clients in the Tygerberg area.

3. I recently installed an Upgrade / Additions, can I still get the special?
No, the offer is valid only from 10 June.

Hermanus Special – terms and conditions

Fidelity ADT Hermanus offer! Take advantage of reduced Technical call-out fees @
only R287.50 incl. VAT. Ts&Cs apply. Reply yes for a call, no to opt out

This offer is only valid for Customers that reside within Hermanus area.

Questions and answers:
1. How long is this offer valid for?
Valid for a limited period only

2. Do all customers get special discount & payment only end of June 2022?
Only existing customers located within the Hermanus area qualify. (Every suburb
where we supply an Armed Response Service in Hermanus. Offer not applicable to
after hour /standby calls.

3. I recently installed an Upgrade / Additions, can I still get the special?
No, the offer is valid only from 23 June’22

4. Can I cancel my existing pending quotation and sign a new quotation to get this offer?
Yes, on condition technician has not attended to the initial call-out / appointment.

Fidelity ADT Southern Suburbs Special: 3 months free on Refer a
friend– terms and conditions

The campaign offers existing customers 3 months free service if they refer a friend and we
sign them up successful

Questions and answers:

1. How long is this offer valid for?
• Valid up until 31 July’22 2.

2. Do all customers get 3 months free service end of July ’22?
• Only Existing customers that contacted us are eligible and only if this quotation is installed
and/or quotation accepted. Once the contract is loaded, we will load the 3 months free service
for the client. We will communicate with the client as to which 3 months will be his free months.

3. I recently installed an Upgrade / Additions, can I still get the special?
• For all our existing clients

Helderberg Upgrade Special – terms and conditions

Fidelity ADT Helderberg offer: Extended. Up to 20% discount on upgrades to your
current system and receive a free month’s service. Email:
somersetwest@fidelitysecurity.co.za

The campaign offers existing customers discounted prices on upgrades. Valid on condition
that customers send email to address above and if installed/accepted by 30/07/2022. This
offer is only valid for Customers that reside within the Helderberg (Somerset West, Strand
and Gordon’s Bay) area.

Questions and answers:

1. How long is this offer valid for?
Valid until 31 July 2022

2. Do all customers get special discount & payment only end of July 2022?
Only existing customers who replied “Yes” to the SMS special are eligible and only if
this quotation is installed and/or quotation accepted by 20 June 2022. Only
applicable to clients in the Helderberg (Somerset West, Strand and Gordon’s Bay)
area.

3. I recently installed an Upgrade / Additions, can I still get the special?
No, the offer is valid only from 9 June.

4. Can I cancel my existing pending quotation and sign a new quotation to get this offer?
Yes, on condition installation has not been started. Also, if replied “Yes” to the SMS
offer and if installed and/or quotation accepted by 31 July 2022.

Paarl, Wellington and Franschhoek battery Special – terms and conditions

Fidelity ADT offer: Extended. Alarm battery including installation at R799 incl vat.
Valid for all clients in Paarl, Wellington and Franschhoek.

The campaign offers existing customers discounted prices on alarm battery installation.
Valid on condition that customers reply YES to the sms or email, and if installed/accepted by
30/07/2022. This offer is only valid for Customers that reside within Paarl, Wellington or
Franschhoek.

Questions and answers:

1. How long is this offer valid for?
Valid until 31 July 2022

2. Do all customers get special discount & payment only end of July 2022?
Only existing customers who replied “Yes” to the SMS special are eligible and only if
this quotation is installed and/or quotation accepted by 31 July 2022. Only applicable
to clients in Paarl, Wellington or Fraschhoek.

3. I recently installed an Upgrade / Additions, can I still get the special?
yes

4. Can I cancel my existing pending quotation and sign a new quotation to get this offer?
Yes, on condition installation has not been started. Also, if replied “Yes” to the SMS
offer and if installed and/or quotation accepted by 31 July 2022.

North Branch Promotion Special – terms and conditions

Fidelity ADT North offer: 4 x months free service for monitoring and armed response. 8 x Months at R220pm. Existing 24 x months at R299pm, only valid for new customers on a 36-month contract. Link Up will be done free of charge for client with existing alarm systems. Valid for the communities of Brackenfell, Durbanville and Kraaifontein only.

The campaign is targeting the communities of Durbanville, Kraaifontein and Brackenfell where competitor companies is selling new lines at R230pm on month to month contracts. This is for competing against competitors to increase organic growth.

Questions and answers:

1. How long is this offer valid for?
Valid until 31 July 2022, or until campaign funds run out.

2. Do existing customers qualify
No, only new link ups on new lines. This is a promotion targeting organic growth.

3. I recently signed up, do I qualify?
No, only new customers from the day of launch of the campaign

4. Can I cancel my existing contract and re-sign?
No, only new lines and customers from competing companies qualify. These will be vetted on listener.

Tableview – terms and conditions

Fidelity ADT offer! We’re offering an alarm battery + installation @R749 to increase backup power. T’s & C’s apply. Reply yes for a call, no to opt out

The campaign offers existing customers discounted prices on alarm battery installation. Valid on condition that customers reply YES to the sms or email, and if installed/accepted by 15/08/2022. This offer is only valid for Customers that reside within Tableview
Questions and answers:

1. How long is this offer valid for?
Valid until 15 August 2022

2. Do all customers get special discount & payment only end of July 2022?
Only existing customers who replied “Yes” to the SMS special are eligible and only if this quotation is installed and/or quotation accepted by 15 August 2022. Only applicable to clients in Tableview.

3. I recently installed an Upgrade / Additions, can I still get the special?
yes

Table view alarm upgrades and beams Special – terms and conditions

Fidelity ADT offer: Get 20% off alarm upgrades and beams before 15 August.

The campaign offers existing customers discounted prices on alarm upgrades and beams.
Valid on condition that customers reply YES to the sms or email, and if installed/accepted by
15 August 2022. This offer is only valid for Customers that reside within Table view.

Questions and answers:

1. How long is this offer valid for?
Valid until 15 August 2022

2. Do all customers get special discount & payment only end of July 2022?
Only existing customers who replied “Yes” to the SMS special are eligible and only if
this quotation is installed and/or quotation accepted by 15 August 2022. Only
applicable to clients in Table view.

3. I recently installed an Upgrade / Additions, can I still get the special?
yes

4. Can I cancel my existing pending quotation and sign a new quotation to get this offer?
Yes, on condition installation has not been started. Also, if replied “Yes” to the SMS
offer and if installed and/or quotation accepted by 15 August 2022.

Stellenbosch refer a friend – terms and conditions

Fidelity ADT clients in Stellenbosch whom refer a friend, colleague and or neighbour to
join the Fidelity ADT Stellenbosch Family, will get one month’s free Monitoring &
Armed Response as well as a free alarm battery (worth R500.00)

The campaign offers existing Stellenbosch customers whom refer a friend 1 month free
monitoring and armed response as well as a free alarm battery. Only valid for customers
that reside within Stellenbosch

Questions and answers:

1. How long is this offer valid for?
Valid until 15 August 2022

2. Do all customers get special discount & payment only end of July 2022?
Only existing customers who replied “Yes” to the SMS special are eligible

Table view Special – terms and conditions

Any new customer that join us between now and 30 November 2022, will receive 4
months free service! Thereafter you will only pay R350 per month, for a full
monitoring and armed response service. Valid for Table view customers only

Questions and answers:

1. How long is this offer valid for?
Valid until 30 November

2. Do all customers get special discount & payment only end of July 2022?
Only new customers who replied “Yes” to the SMS special are eligible and only if this
quotation is installed and/or quotation accepted by 30 November 2022. Only
applicable to clients in Table view.

3. I recently installed an Upgrade / Additions, can I still get the special?
No

4. Can I cancel my existing pending quotation and sign a new quotation to get this offer?
No

Tableview – terms and conditions

Fidelity ADT offer! Get 20% off any upgrades and outdoor beams. T’s & C’s apply. Reply yes for a call, no to opt out

The campaign offers existing customers discounted prices on alarm upgrades and outdoor beams. Valid on condition that customers reply YES to the sms or email, and if installed/accepted by 15/08/2022. This offer is only valid for Customers that reside within Tableview
Questions and answers:

1. How long is this offer valid for?
Valid until 15 August 2022

2. Do all customers get special discount & payment only end of July 2022?
Only existing customers who replied “Yes” to the SMS special are eligible and only if this quotation is installed and/or quotation accepted by 15 August 2022. Only applicable to clients in Tableview.

3. I recently installed an Upgrade / Additions, can I still get the special?
yes

Always on 3 months free digital Women’s Month Aug 2022 campaign – terms and conditions

The campaign offers new customers 3 months free service and stand a chance to win R5 000 (R5 000 inland / R5 000 coastal)

This offer is only valid for new Fidelity ADT customers only, and excludes rented alarm offers either through the Fidelity ADT Authorised Dealer program, or the Fidelity ADT Direct sales teams.

Valid from 1 August – 31 August 2022

Questions and answers:

1. How long is this offer valid for?
This offer is only valid for NEW customers who sign a 36-month contract Valid 1 August – 31 August 2022

3. Do all customers get 3 months free service?
Only NEW customers who sign a 36-month (Armed Response) contract are eligible for 3 months free service.
Offers that are excluded are any rented alarm system offers, either through the Fidelity ADT Authorised Dealer program, or the Fidelity ADT Direct sales team

4. I signed a 12-month contract, can I still get free service?
No, the offer of 3 months free service is subject to signing a 36-month contract

5. Can I cancel my existing contract and sign up for a new contract to get this offer?
No, the offer is limited to NEW Fidelity ADT customers.
Existing Fidelity ADT customers are bound by the contractual obligations as set out in their signed contract. If their existing contract is still valid, the customer cannot cancel and sign a new one to take up this offer.If the customer has moved a new contact may be signed. A returning customer (reconnection/relocation) is eligible for this offer

Hermanus battery back-up specials – terms and conditions

• 3.2Amp Power pack with 12v 8a/h Gel Battery R1199.00 incl. VAT & Installation.
• 5.0 Amp Power pack with 12V 18a/h Battery R1899,00 incl. VAT & Installation.
• 12v 8a/h Gel Back-up battery R699.00 incl. VAT & Installation

Questions and answers:

1. How long is this offer valid for?
Valid until 15 August 2022

2. Do all customers get special discount & payment?
Only existing customers who replied “Yes” to the SMS special are eligible and only if
this quotation is installed and/or quotation accepted by 15 August 2022. Only
applicable to clients in Hermanus.

3. Can I cancel my existing pending quotation and sign a new quotation to get this offer?
No

North Branch Special – terms and conditions

Refer a friend: 1 x month free and free battery replacement for every successful referral

Questions and answers:

1. How long is this offer valid for?
1 August 2022 to 30 August 2022

2. Do all customers get special?
All existing clients qualifies for the discount and the refer a friend. Refer a friend is
only valid after the lead is signed as a new contract.

3. I recently installed an Upgrade / Additions, can I still get the special?
No

4. Can I cancel my existing pending quotation and sign a new quotation to get this offer?
No

Table view – terms and conditions

Fidelity ADT offer: Get 30% off alarm upgrades and beams before 31 August 2022. T’s & C’s apply.
Reply YES for a call, no to opt out.

The campaign offers existing customers discounted prices on alarm upgrades and outdoor beams. Valid on condition that customers reply YES to the sms or email, and if installed/accepted by 31/08/2022. This offer is only valid for Customers that reside within Table view

Questions and answers:

1. How long is this offer valid for?
Valid until 31 August 2022

2. Do all customers get special discount & payment only end of July 2022?
Only existing customers who replied “Yes” to the SMS special are eligible and only if
this quotation is installed and/or quotation accepted by 31 August 2022. Only
applicable to clients in Table view.

3. I recently installed an Upgrade / Additions, can I still get the special?
yes

4. Can I cancel my existing pending quotation and sign a new quotation to get this offer?
Yes, on condition installation has not been started. Also, if replied “Yes” to the SMS
offer and if installed and/or quotation accepted by 31 August 2022.

Atlantic Servicing Special – Terms and Conditions

Fidelity ADT Atlantic offer: Promotional special for a Service Callout at R499 (Incl. VAT)
The promotion offers existing customers a discounted service/callout fee for a general check of the alarm system. Valid on condition that customers reply “Yes” to the SMS on or before 31 August 2022, or respond to the emailer before said date. This offer is only valid for customers that reside within the Atlantic Branch footprint.

Questions and answers:

Q1. How long is this offer valid for?
A1. Valid until 31 August 2022

Q2. Do all customers get special discount?
A2. Only existing customers who respond to the promotion on or before 31 August 2022. Only applicable to clients in the Atlantic Branch

Q3. I recently had a service done; can I still get the discount?
A3.No, the offer is valid only from 1 August 2022.

Q4. What does it entail?
A4. It is a general check of your alarm system to ensure that everything is in a good working condition and that signals are being received by our Control Monitoring Centre. Extras or any faulty equipment found will be quoted for on site.

Paarl, Wellington & Franschhoek special: GET a free link up + 4 months free armed response + 20% off your monthly fee

Fidelity ADT August 20% discounted monthly fee for the first 100 customers that sign up. They will also receive 4 months free on a standard service agreement plus free radio and link up of their existing alarm system. T’s & C’s apply.

The campaign offers new customers a free radio and link up of their existing alarm system, 4 months free when signing a standard service agreement and 20% discount on monthly area service fee for the first 100 customers that sign up. This offer is only valid for customers that reside within Paarl, Wellington and Franschhoek.

Questions and answers:

1. How long is this offer valid for?
Valid until 31 Aug

2. Do all customers get 20% discount?
Only new customers who that signs up with FADT during this period. Only residents that reside fulltime in Paarl, Wellington or Franschhoek

3. I recently installed an Upgrade / Additions, can I still get the special?
No, the offer is valid only from 11 August 2022

Bryanston/Morningside – 6 months free service if you sign up before the 21 of August 2022 – terms and conditions

Fidelity ADT Bryanston offer: Sign up on our Armed response before the 21st of August and only start paying us in Jan 2023. Ts & Cs apply. Reply yes for a call or no to opt out.

Refer a friend and receive 3 months free service on your Armed response contract.

The campaign offers the first 15 new customers 6 months free service on a 24month contract and existing customers receive 3 months free service if they refer a friend and we sign them up successfully.

Questions and answers:

1. How long is this offer valid for?
Valid up until 21 August 22

2. Do all customers get 3 months free service end of August ’22?
Only Existing customers who replied “Yes” to the SMS or contacts us via the whatsapp special are eligible and only if this quotation is installed and/or quotation accepted. Once the contract is loaded, we will load the 3 or 6 months free service for the existing/new customer. We will communicate with the client as to which 3/6 months will be his free months.

3. I recently installed an Upgrade / Additions, can I still get the special?
For all our existing customers

4. Do all new customers who reply yes to the SMS/whatsapp special eligible for 6 months free service?
Only the first 15 that signed up.

5. This is only applicable in Bryanston/Ferndale/ Morningside/ Rivonia.

NORTH/STELLENBOSCH Servicing Special – terms and conditions

Fidelity ADT NORTH/ STELLENBOSCH Servicing offer: Get 15% off any instant replacements. Call out fee R499 ex VAT. Ts & Cs apply. Valid until 10 September 2022 Send your request to dserra@fidelity-services.com to book today

The campaign offers existing customers discounted prices on service call outs as well as instant on-site replacements. Valid until 10 September 2022. All clients to send their details or enquiries to dserra@fidelity-services.com

Questions and answers:

1. How long is this offer valid for?
Valid until 10 September 2022

2. Do all customers get special discount & payment only end of Aug 22?
Only existing customers who replies to dserra@fidelity-services.com are eligible and only if this quotation is installed and/or quotation accepted by 10 September 2022. Only applicable to clients in the North/Stellenbosch area.

3. I recently installed an Upgrade / Additions, can I still get the special?
No, the offer is valid only from 12 August 2022.

4. Can I cancel my existing pending quotation and sign a new quotation to get this offer?
Yes, on condition installation has not been started. Also, if replied to the emailer offer to dserra@fidelity-services.com and if installed and/or quotation accepted by 10 September 2022.

Helderberg Servicing Special – terms and conditions

Fidelity ADT Helderberg Servicing offer: Get 15% off any instant replacements. Call out fee R499 ex VAT. Ts & Cs apply. Valid until 31 August 2022 Reply YES for a call, no opt out

The campaign offers existing customers discounted prices on service call outs as well as instant on-site replacements. Valid on condition that customers reply “Yes” to the SMS and if installed/accepted by 31/08/2022. This offer is only valid for Customers that reside within the Helderberg (Somerset West, Strand and Gordon’s Bay) area.

Questions and answers:

1. How long is this offer valid for?
Valid until 31 August 2022

2. Do all customers get special discount & payment only end of Aug 22?
Only existing customers who replied “Yes” to the SMS special are eligible and only if this quotation is installed and/or quotation accepted by 20 June 2022. Only applicable to clients in the Helderberg (Somerset West, Strand and Gordon’s Bay) area.

3. I recently installed an Upgrade / Additions, can I still get the special?
No, the offer is valid only from 12 August 2022.

Stellenbosch special: GET a free link up + 4 months free armed response + 20% off your monthly fee

Questions and answers:

1. How long is this offer valid for?
Valid until 31 Aug

2. Do all customers get 20% discount?
Only new customers who that signs up with FADT during this period. Only residents that reside fulltime in Stellenbosch.

3. I recently installed an Upgrade / Additions, can I still get the special?
No, the offer is valid only from 16 August 2022.

Tygerberg Upgrade Special – terms and conditions

Fidelity ADT Tygerberg offer: Get 25% discount on upgrades to your current system. Email: mbester@fidelity-services.com

The campaign offers existing customers discounted prices on upgrades. Valid on condition that customers send an email to the address above and if installed/accepted by 31 August 2022. This offer is only valid for Customers that reside within the Tygerberg area.
Questions and answers:

1. How long is this offer valid for?
Valid until 31 August 2022

2. Do all customers get special discount & payment only end of June 2022?
Only existing customers who replied “Yes” to the SMS special are eligible and only if this quotation is installed and/or quotation accepted by 31 August 2022. Only applicable to clients in the Tygerberg area

Tableview – terms and conditions

Fidelity ADT offer! Get a battery back up pack that will last longer. Sherlotronic 6.4 Amp Power Supply, 12 Volt 17 Ah battery, LZ12 Relay.
R 2 383.33 incl. VAT & Installation.

The campaign offers customers a battery back up pack that will last longer. This offer is only valid for Customers that reside within Table view

Questions and answers:

1. How long is this offer valid for?
Valid until 30 September 2022

2. I recently installed an Upgrade / Additions, can I still get the special?
yes

3. Can I cancel my existing pending quotation and sign a new quotation to get this offer?
Yes, on condition installation has not been started. Also, if replied “Yes” to the SMS offer and if installed and/or quotation accepted by 30 September 2022

Tygerberg Branch Special – terms and conditions

Refer a friend: 1 x month free and free battery replacement for every successful referral

Questions and answers:

1. How long is this offer valid for?
19 August 2022 to 30 August 2022

2. Do all customers get special?
All existing clients qualifies for the discount and the refer a friend. Refer a friend is
only valid after the lead is signed as a new contract.

3. I recently installed an Upgrade / Additions, can I still get the special?
No

4. Can I cancel my existing pending quotation and sign a new quotation to get this offer?
No

Southern Suburbs Upgrade Special – terms and conditions

Fidelity ADT Southern Suburbs offer: 30% OFF all upgrades on existing alarms . Email: candiceh@fidelity-services.com or contact: 082-868-6168

The campaign offers existing customers discounted prices on upgrades. Valid on condition that customers send email to address above and if installed/accepted by 15 September 2022. This offer is only valid for customers that reside within the Southern Suburbs.

Questions and answers:

1. How long is this offer valid for?
Valid until 15 September 2022

2. Do all customers get special discount & payment?
Only existing customers who replied “Yes” to the SMS special are eligible and only if this quotation is installed and/or quotation accepted by 15 September 2022. Only applicable to clients in the Southern Suburbs area

3. I recently installed an Upgrade / Additions, can I still get the special?
No, the offer is valid only from 22 August 2022.

Kalk Bay sign-up special – terms and conditions

Fidelity ADT Kalk Bay offer: Sign up now and get up to 6 months free! Email: lpye@fidelity-services.com or contact: 083 297 6689

The campaign offers customers up to 6 months free when they sign up. Valid on condition that customers send email to address above and if installed/accepted by 31 October 2022. This offer is only valid for customers that reside within the Kalk Bay area.

Questions and answers:

1. How long is this offer valid for?
Valid until 31 October 2022.

2. Do all customers get special discount & payment?
No. Only new customers who replied “Yes” to the SMS special are eligible and only if this quotation is installed and/or quotation accepted by 31 October 2022. Only applicable to clients in the Kalk Bay area.

3. Can I cancel my existing pending quotation and sign a new quotation to get this offer?
Yes, on condition you email: lpye@fidelity-services.com or contact: 083 297 6689
and if installed and/or quotation accepted by 31 October 2022.

September North Branch Special – terms and conditions

“Get 1 free camera for *live view on your TV when you sign a _ contract and receive _ months free as an added extra – Social Media Artwork

Questions and answers:

1. How long is this offer valid for?
September 2022 -30 September 2022

2. Do all customers get special? Only new link Ups for the month of September qualifies
No

3. I recently installed an Upgrade / Additions, can I still get the special?
No

4. Can I cancel my existing pending quotation and sign a new quotation to get this offer?
No

5. What is included?

The promotion is for 1 camera to be linked to the AV input of a Television for live viewing only.
The promotion includes the following equipment,
- 1 x Analogue Hikvision camera
- 1 x power supply
- 20m cable
- Connectors & sundries
We may be required to drill &/or glue cable and other equipment during the installation of the above equipment. Refer to contract terms & conditions.
The promotion is subject to signing a new _ contract with FADT for M&R

Always on 3 months free digital Spring 2022 campaign – terms and conditions

The campaign offers new customers 3 months free service and stand a chance to win R10000 (R10000 inland / R10000 coastal)

This offer is only valid for new Fidelity ADT customers only, and excludes rented alarm offers either through the Fidelity ADT Authorised Dealer program, or the Fidelity ADT Direct sales teams.

Valid from 1 August – 31 October 2022

Questions and answers:

1. How long is this offer valid for?

This offer is only valid for NEW customers who sign a 36-month contract Valid 1 August – 31 October 2022

What contract must the customer sign?

An installation fee may apply. Subject to signing a 36-month contract at standard terms and conditions
New customers have the option to sign a 36-month Monitoring and Armed Response contract through Fidelity ADT
Offer limited to new subscribers within Fidelity ADT’s operational footprint. Offer may be extended if approved

Do all customers get 3 months free service?

Only NEW customers who sign a 36-month (Armed Response) contract are eligible for 3 months free service.
Offers that are excluded are any rented alarm system offers, either through the Fidelity ADT Authorised Dealer program, or the Fidelity ADT Direct sales team

I signed a 12-month contract, can I still get free service?

No, the offer of 3 months free service is subject to signing a 36-month contract

Can I cancel my existing contract and sign up for a new contract to get this offer?

No, the offer is limited to NEW Fidelity ADT customers.
Existing Fidelity ADT customers are bound by the contractual obligations as set out in their signed contract. If their existing contract is still valid, the customer cannot cancel and sign a new one to take up this offer. If the customer has moved a new contact may be signed. A returning customer (reconnection/relocation) is eligible for this offer

NORTH Servicing Special – terms and conditions

Fidelity ADT NORTH Servicing offer: Get 20% off any instant replacements. Call out fee R429 ex VAT. Ts & Cs apply. Valid until 30 September 2022 Send your request to dserra@fidelity-services.com to book today

The campaign offers existing customers discounted prices on service call outs as well as instant on-site replacements. Valid until 30 September 2022. All clients to send their details or enquiries to dserra@fidelity-services.com

Questions and answers:

1. How long is this offer valid for?
Valid until 30 September 2022

2. Do all customers get special discount & payment only end of Aug 22?
Only existing customers who replies to dserra@fidelity-services.com are eligible and only if this quotation is installed and/or quotation accepted by 30 September 2022. Only applicable to clients in the Northern Suburbs area.

3. I recently installed an Upgrade / Additions, can I still get the special?
No, the offer is valid only from 1 September 2022.

Paarl refer a friend – terms and conditions

Fidelity ADT clients in Paarl whom refer a friend, colleague and or neighbour to join
the Fidelity ADT Paarl Family, will get 2 months free monitoring & Armed Response as
well.

The campaign offers existing Paarl customers whom refer a friend 2 months free monitoring
and armed response. Only valid for customers that reside within Paarl.

Questions and answers:

1. How long is this offer valid for?
Valid until 30 September 2022

2. Do all customers get special discount & payment only end of July 2022?
Only existing customers who replied “Yes” to the SMS special are eligible

Table view battery Special – terms and conditions

Fidelity ADT offer: Get a free battery and installation when you refer a friend. Valid for all clients in Table view.

The campaign offers existing customers a free alarm battery and free installation when you refer a friend. Valid on condition that customers reply YES to the SMS or email, and if installed/accepted by 15 October 2022. This offer is only valid for Customers that reside within Table view.

Questions and answers:

1. How long is this offer valid for?
Valid until 15 October 2022

2. Do all customers get special discount & payment only end of July 2022?
Only existing customers who replied “Yes” to the SMS special are eligible and only if this quotation is installed and/or quotation accepted by 15 October 2022. Only applicable to clients in Table view.

Stellenbosch battery Special – terms and conditions

Fidelity ADT offer: We’re offering an alarm battery @ R749 incl. VAT to increase
backup power

The campaign offers existing customers discounted prices on alarm batteries. Valid on
condition that customers reply YES to the sms or email, and if installed/accepted by 15
October 2022. This offer is only valid for Customers that reside within the Stellenbosch
area.

Questions and answers:

1. How long is this offer valid for?
Valid until 15 October 2022

2. Do all customers get special discount & payment only end of July 2022?
Only existing customers who replied “Yes” to the SMS special are eligible and only if
this quotation is installed and/or quotation accepted by 15 October 2022. Only
applicable to clients in Stellenbosch.

3. I recently installed an Upgrade / Additions, can I still get the special?
yes

4. Can I cancel my existing pending quotation and sign a new quotation to get this offer?
Yes, on condition installation has not been started. Also, if replied “Yes” to the SMS
offer and if installed and/or quotation accepted by 15 October 2022.

Cape Town North battery Special – terms and conditions

Fidelity ADT offer: We’re offering an alarm battery @ R749 incl. VAT to increase
backup power (Valid for the first 100 customers only)

The campaign offers existing customers discounted prices on the 12 V 8AH battery. Valid on
condition that customers reply YES to the sms or email, and if installed/accepted by 15
October 2022. Image shown is for display purposes only.

Questions and answers:

1. How long is this offer valid for?
Valid until 15 October 2022

2. Do all customers get special discount & payment only end of July 2022?
Only existing customers who replied “Yes” to the SMS special are eligible and only if
this quotation is installed and/or quotation accepted by 15 October 2022. Only
applicable to clients in Cape Town North.

3. I recently installed an Upgrade / Additions, can I still get the special?
yes

4. Can I cancel my existing pending quotation and sign a new quotation to get this offer?
Yes, on condition installation has not been started. Also, if replied “Yes” to the SMS
offer and if installed and/or quotation accepted by 15 October 2022.

Cape Town North battery Special – terms and conditions

Fidelity ADT offer: We’re offering an alarm battery for R3330 fully installed + 20% off any upgrades.

The campaign offers existing customers discounted prices on a battery special. Valid on condition that customers reply YES to the sms or email, and if installed/accepted by 31 October 2022.

Questions and answers:

1. How long is this offer valid for?
Valid until 31 October 2022

2. Do all customers get special discount & payment only end of July 2022?
Only existing customers who replied “Yes” to the SMS special are eligible and only if this quotation is installed and/or quotation accepted by 31 October 2022. Only applicable to clients in Cape Town North.

3. I recently installed an Upgrade / Additions, can I still get the special?
yes

Llandudno Special – terms and conditions

Fidelity ADT best deal! Monitoring & armed response for just R275 per month + 3 months free service! Ts&Cs apply. Reply yes for a call, no to opt out

The campaign offers cancelled customers discounted prices on armed response. Valid on condition that customers reply YES to the sms or email, and if installed/accepted by 31 October 2022. This offer is only valid for Customers that reside within the Llandudno area. Subject to signing a new 36 month contract.

Questions and answers:

1. How long is this offer valid for?
Valid until 31 October 2022.

2. Do all customers get special discount & payment only end of October 2022?
Only cancelled customers who replied “Yes” to the SMS special are eligible and only if this quotation is installed and/or quotation accepted by 31 October 2022. Only applicable to clients in Llandudno. Subject to signing a new 36 month contract.

Stellenbosch and Paarl Branch Special – terms and conditions

Refer a friend and get 2 months free for every successful referral

Questions and answers:

1. How long is this offer valid for?
30 October 2022

2. Do all customers get the special?
All existing clients qualifies for the refer a friend special. Refer a friend is only valid after the lead is signed as a new contract.

Table view Upgrade Special – terms and conditions

Fidelity ADT Table view offer: Get 30% OFF all upgrades and beams. Contact
073 793 4478/ 086 1212 310 or email sydminaa@fidelity-services.com

The campaign offers existing customers discounted prices on upgrades and beams. Valid on condition that customers send email to address above and if installed/accepted by 31 October 2022. This offer is only valid for customers that reside within Table view.

Questions and answers:

1. How long is this offer valid for?
Valid until 31 October 2022.

2. Do all customers get special discount & payment?
Only existing customers who replied “Yes” to the SMS special are eligible and only if this quotation is installed and/or quotation accepted by 31 October 2022. Only applicable to clients in the Table view area.

3. I recently installed an Upgrade / Additions, can I still get the special?
No, the offer is valid only from 11 October 2022.

Stellenbosch Upgrade Special – terms and conditions

Fidelity ADT Stellenbosch offer: Get 30% OFF all upgrades on existing alarms. Contact
083 676 5693 or email wcassisa@fidelity-services.com

The campaign offers existing customers discounted prices on alarm upgrades. Valid on condition that customers send email to address above and if installed/accepted by 15 November 2022. This offer is only valid for customers that reside within Stellenbosch.

Questions and answers:

1. How long is this offer valid for?
Valid until 15 November 2022

2. Do all customers get special discount & payment?
Only existing customers who replied “Yes” to the SMS special are eligible and only if this quotation is installed and/or quotation accepted by 15 November 2022. Only applicable to clients in the Stellenbosch area.

3. I recently installed an Upgrade / Additions, can I still get the special?
No, the offer is valid only from 13 October 2022.

Southern Suburbs Upgrade Special – terms and conditions

Fidelity ADT Southern Suburbs offer: Get 30% OFF all upgrades on existing alarms. Contact
082-868-6168 or email candiceh@fidelity-services.com

Questions and answers:

1. How long is this offer valid for?
Valid until 15 November 2022

2. Do all customers get special discount & payment?
Only existing customers who replied “Yes” to the SMS special are eligible and only if this quotation is installed and/or quotation accepted by 15 November 2022. Only applicable to clients in the Stellenbosch area.

3. I recently installed an Upgrade / Additions, can I still get the special?
No, the offer is valid only from 27 October 2022.

Summer Campaign – Terms and Conditions

The campaign offers newly signed up customers a 3 (three) months free service and stand a chance to win a new Hyundai Atos.

This offer is only valid for new signed up Fidelity ADT customers only, and excludes rented alarm offers either through the Fidelity ADT Authorised Dealer program, or the Fidelity ADT Direct sales teams, any staff member or direct family member of any employee of the Fidelity Services Group.

Valid from 1 November 2022 – 31 Jan 2023

Questions and answers:

1. How long is this offer valid for?

This offer is only valid for NEW signed up customers who sign a 36-month contract Valid 1 November 2022 – 31 Jan 2023

What contract must the customer sign?

An installation fee may apply. Subject to signing a 36-month contract at standard terms and conditions.
New customers must sign a 36-month Monitoring and Armed Response contract through Fidelity ADT
Offer limited to newly signed up subscribers within Fidelity ADT’s operational footprint. Offer may be extended if approved by management.

Do all customers get 3 months free service?

Only NEWLY signed up customers who sign a 36-month (Armed Response) contract are eligible for 3 months free service
Offers that are excluded are any rented alarm system offers, either through the Fidelity ADT Authorised Dealer program, or the Fidelity ADT Direct sales team

I signed a 12-month contract, can I still get free service?

No, the offer of 3 months free service is subject to signing of a 36-month contract

Can I cancel my existing contract and sign up for a new contract to get this offer?

No, the offer is limited to NEWLY signed up Fidelity ADT customers.
Existing Fidelity ADT customers are bound by the contractual obligations as set out in their signed contract. If their existing contract is still valid, the customer cannot cancel and sign a new one to take up this offer. If the customer has moved a new contact may be signed. A returning customer (reconnection/relocation) is eligible for this offer.

General

The summer offer excludes any Fidelity Services Group staff or direct family member of any employee of the Fidelity Services Group
Registration, insurance and on the road, costs are for the winners account
Winner to be announced 10 February 2023

November – December North Branch Special – Terms and Conditions

Stand a chance to win one of 2 fully Installed CCTV Systems for your home or business when you sign up with Fidelity ADT North Branch worth R5999 each.

Questions and answers:

1. How long is this offer valid for?
1 November 2022 until 10 December 2022. There will be a random lucky draw on 12 December 2022. Winners to be contacted shortly after verification was done.

2.Do all customers get this special?
Only new link Ups from 1 November -10 December 2022 qualifies.

3. I recently installed an Upgrade / Additions, can I still get the special?
No

4. Can I cancel my existing pending quotation and sign a new quotation to get this offer?
No

5. What is included?

The promotion is valid for 2 x new link up customers at Fidelity ADT to stand a chance to win a free Fidelity ADT Installed CCTV system for their home or small business.
The promotion includes the following equipment:
- 4 x CCTV 1080mp Cameras
- 1 x 4 Channel DVR
- Installation
- Connectors & sundries
We may be required to drill &/or glue cables and other equipment during the installation of the above equipment. Refer to contract terms & conditions.
The promotion is subject to signing a new contract with FADT for a monthly rate.

Refer a friend – terms and conditions

Fidelity ADT Helderberg offer: Refer a friend or family member to us and receive 2 months free service for every successful sign-up. Furthermore, stand a chance to win a fully installed CCTV-kit worth R5999,00.

This campaign offers existing customers the chance to receive 2 months of free monitoring and response service for every friend or family member they successfully refer to us. Furthermore, they stand a chance to win a fully installed CCTV Kit worth R5999,00.

Questions and answers:

1. How long is this offer valid for?
Valid until 30 November 2022.

2. Do all customers qualify for the referral special?
Only existing customers who refer a friend or family member that sign a contract with us will qualify for the special. Only applicable to clients in the Helderberg (Somerset West, Strand and Gordon’s Bay) area.

Table View Campaign – Terms and Conditions

The campaign offers newly signed up customers a 6 (six) months free service and stand a chance to win;

R7000 Fidelity ADT Cash Voucher
R2500 Pick and Pay Voucher
R1000 Doodles Voucher
This offer is only valid for new signed up Fidelity ADT customers only, and excludes rented alarm offers either through the Fidelity ADT Authorised Dealer program, or the Fidelity ADT Direct sales teams, any staff member or direct family member of any employee of the Fidelity Services Group.

Valid from 1 November 2022 to 31 December 2022.

Questions and answers:

1. How long is this offer valid for?
This offer is only valid for NEW signed up customers who sign a 36-month contract Valid
1 November 2022 – 31 December 2022

2. What contract must the customer sign?
An installation fee may apply. Subject to signing a 36-month contract at standard terms and conditions.
The monthly premium will be R299.
New customers must sign a 36-month Monitoring and Armed Response contract through Fidelity ADT
Offer limited to newly signed up subscribers within Fidelity ADT’s operational footprint. Offer may be extended if approved by management.

3. Do all customers get 6 months free service?
Only NEWLY signed up customers who sign a 36-month (Armed Response) contract are eligible for 6 months free service
Offers that are excluded are any rented alarm system offers, either through the Fidelity ADT Authorised Dealer program, or the Fidelity ADT Direct sales team

4. I signed a 12-month contract, can I still get free service?
No, the offer of 6 months free service is subject to signing of a 36-month contract

5. Can I cancel my existing contract and sign up for a new contract to get this offer?
No, the offer is limited to NEWLY signed up Fidelity ADT customers.
Existing Fidelity ADT customers are bound by the contractual obligations as set out in their signed contract. If their existing contract is still valid, the customer cannot cancel and sign a new one to take up this offer. If the customer has moved a new contact may be signed. A returning customer (reconnection/relocation) is eligible for this offer.

6. General
The summer offer excludes any Fidelity Services Group staff or direct family member of any employee of the Fidelity Services Group
Talk about the prizes …….

Southern Suburbs/Atlantic Upgrade Special – terms and conditions

Fidelity ADT Southern Suburbs offer: Get 15% OFF all upgrades and beams. Email Ebrahim Nasterdien enasterdien@fidelity-services.com or alternatively
jarrydw@fidelity-services.com to schedule an appointment.

The campaign offers existing customers discounted prices on alarm upgrades. Valid on condition that customers send email to address above and if installed/accepted by 30 November 2022. This offer is only valid for customers that reside within Southern Suburbs and Atlantic areas. This offer is only applicable to FADT serviced customers.

Questions and answers:

1. How long is this offer valid for?
Valid until 30 November 2022

2. Do all customers get special discount & payment?
Only existing customers who replied “Yes” to the SMS or emailed
enasterdien@fidelity-services.com / jarrydw@fidelity-services.com are eligible and only if this quotation is installed and/or quotation accepted by 30 November 2022. Only applicable to clients in the Southern Suburbs and Atlantic areas.

3. I recently installed an Upgrade / Additions, can I still get the special?
No, the offer is valid only from 8 November 2022.

4. Can I cancel my existing pending quotation and sign a new quotation to get this offer?
Yes, on condition installation has not been started. Also, if replied “Yes” to the SMS/email offer and if installed and/or quotation accepted by 30 November 2022.

Plumstead and Southfield special

Fidelity ADT best deal! Monitoring & armed response for just R285 per month. Offer restricted to Southfield and Plumstead areas only. Only applicable to new customers.
Ts&Cs apply. Reply yes for a call, no to opt out.

The campaign offers new customers armed response. Valid on condition that customers reply YES to the sms or email, and if installed/accepted by 30 November 2022. This offer is only valid for Customers that reside within the Plumstead and Southfield area. Subject to signing a new 36 month contract.

Questions and answers:

1. How long is this offer valid for?
Valid until 31 October 2022.

2. Do all customers get special discount.
No, only applicable to new customers that reside in Plumstead and Southfield areas. Only if replied “Yes” to the SMS special and if this quotation is installed and/or quotation accepted by 30 November 2022. Only applicable to clients in Southfield and Plumstead areas. Subject to signing a new 36 month contract.

Northern Suburbs Upgrade Special – terms and conditions

Take advantage of reduced technical service calls for only R490 + 20% off any additional upgrades Email daserra@fidelity-services.com or jriekert@fidelity-services.com for more information.

The campaign offers existing customers discounted prices on service calls and upgrades. Valid on condition that customers send email to address above and if installed/accepted by 30 November 2022. This offer is only valid for customers that reside within Northern Suburbs area.

Questions and answers:

1. How long is this offer valid for?
Valid until 30 November 2022

2. Do all customers get special discount & payment?
Only existing customers who replied “Yes” to the SMS or emailed
daserra@fidelity-services.com or jriekert@fidelity-services.com are eligible and only if this quotation is installed and/or quotation accepted by 30 November 2022. Only applicable to clients in the Northern Suburbs area.

3. I recently installed an Upgrade / Additions, can I still get the special?
No, the offer is valid only from 10 November 2022.

Deep South Upgrade Special – terms and conditions

Fidelity ADT offer: Get 20% OFF all upgrades. Email tmilakovic@fidelity-services.com
to schedule an appointment.

The campaign offers existing customers discounted prices on alarm upgrades. Valid on condition that customers send email to address above and if installed/accepted by 15 December 2022. This offer is only valid for customers that reside within the Deep South areas This offer is only applicable to FADT serviced customers.

Questions and answers:

1. How long is this offer valid for?
Valid until 15 December 2022

2. Do all customers get special discount & payment?
Only existing customers who replied “Yes” to the SMS or emailed
tmilakovic@fidelity-services.com are eligible and only if this quotation is installed and/or quotation accepted by 15 December 2022. Only applicable to clients in the Deep South areas.

3. I recently installed an Upgrade / Additions, can I still get the special?
No, the offer is valid only from 15 November 2022.

Atlantic Upgrade Special – terms and conditions

Take advantage of reduced technical service calls for only R499 including VAT Email wsmit@fidelity-services.com for more information.

Questions and answers:

1. How long is this offer valid for?
Valid until 30 November 2022

2. Do all customers get special discount & payment?
Only existing customers who replied “Yes” to the SMS or emailed
wsmit@fidelity-services.com are legible and only if this quotation is installed and/or quotation accepted by 30 November 2022. Only applicable to clients in the Northern Suburbs area.

3. I recently installed an Upgrade / Additions, can I still get the special?
No, the offer is valid only from 16 November 2022.

Atlantic Upgrade Special – terms and conditions

Remember to service your alarm before going away this December holiday! Book now and get R200
off on your call-out fee.Email wsmit@fidelity-services.com for more information.

The campaign offers existing customers discounted prices on service calls. On condition that
customers send email to address above and if installed/accepted by 15 December 2022. This
offer is only valid for customers that reside within Atlantic area.

Questions and answers:
1. How long is this offer valid for?
Valid until 15 December 2022

2. Do all customers get special discount & payment?
Only existing customers who replied “Yes” to the SMS or emailed
wsmit@fidelity-services.com are legible and only if this quotation is installed and/or
quotation accepted by 15 December 2022. Only applicable to clients in the Atlantic
Area.

3. I recently installed an Upgrade / Additions, can I still get the special?
No, the offer is valid only from 24 November 2022.

4. Can I cancel my existing pending quotation and sign a new quotation to get this offer?
Yes, on condition installation has not been started. Also, if replied “Yes” to the
SMS/email offer and if installed and/or quotation accepted by 15 December 2022.

Somerset West Upgrade Special – Terms and Conditions

Fidelity ADT offer: Service your alarm at only R490 p/hr. & get 20% off replacement
items. T’s & C’s apply. Reply yes for a call, no to opt out
The campaign offers existing customers discounted prices on alarm upgrades and services.

Valid on condition that customers send email to address above and if installed/accepted by 15
December 2022. This offer is only valid for customers that reside within the Somerset West
area.

Questions and answers:

1. How long is this offer valid for?
Valid until 15 December 2022

2. Do all customers get special discount & payment?
Only existing customers who replied “Yes” to the SMS or emailed
cpttechnical@fidelity-services.com are eligible and only if this quotation is installed
and/or quotation accepted by 15 December 2022. Only applicable to clients in the
Somerset West area.

3. I recently installed an Upgrade / Additions, can I still get the special?
No, the offer is valid only from 15 November 2022.

4. Can I cancel my existing pending quotation and sign a new quotation to get this offer?
Yes, on condition installation has not been started. Also, if replied “Yes” to the
SMS/email offer and if installed and/or quotation accepted by 15 December 2022.

Cape Town Hermanus referral and battery Special – terms and conditions

Refer a friend or family member to sign up with FADT Hermanus and get 1 month FREE + receive a free 12V 7.8 A/H gel battery back-up delivered and installed!

This campaign offers existing customers the chance to receive 1-month free monitoring and armed response service for every friend or family member they successfully sign up.
Furthermore, they will receive a free 12V 7.8 A/H gel battery back-up delivered and installed!

Valid for Hermanus customers only.

Questions and answers:

1. How long is this offer valid for?
Valid until 31 December 2022

2. Do all customers get special discount & payment only end of July 2022?
Only existing customers who replied “Yes” to the SMS special are eligible and only if this quotation is installed and/or quotation accepted by 31 December 2022. Only applicable to customers in Hermanus.

Cape Town North and South battery Special – terms and conditions

Fidelity ADT offer: Get your battery replaced and installed for only R599 incl. VAT. Valid for the first 100 customers only.

Only valid for customers that gets serviced by FADT.

Valid on condition that customers reply YES to the email, and if installed/accepted by 15 January 2023. Image shown is for display purposes only.

Questions and answers:

1. How long is this offer valid for?

Valid until 15 January 2023

Do all customers get special discount & payment?

Only existing customers who replied “Yes” to the email special are eligible and only if this quotation is installed and/or quotation accepted by 15 January 2023.

I recently installed an Upgrade / Additions, can I still get the special?

4. Can I cancel my existing pending quotation and sign a new quotation to get this offer?

Yes, on condition installation has not been started. Also, if replied “Yes” to the email offer and if installed and/or quotation accepted by 15 January 2023.

Table view Referral special – Terms and Conditions

Refer a friend and get 2 months free for every successful referral

Questions and answers:

1. How long is this offer valid for?
15 January 2023

2. Do all customers get the special?
All existing customers qualifies for the refer a friend special. Refer a friend is only valid after the lead is signed as a new contract.

Cape Town North and South battery Special – terms and conditions

Fidelity ADT CPT North and South offer! Reduced call out fees of R599 or pay R695 for a call out fee & a battery! Ts & Cs apply. Reply YES for a call or no to opt out Only valid for customers that gets serviced by FADT.

Valid on condition that customers reply YES to the SMS and if installed/accepted by 31 January 2023.

Questions and answers:
1. How long is this offer valid for?
Valid until 31 January 2023

2. Do all customers get special discount & payment?
Only existing customers who replied “Yes” to the SMS special are eligible and only if this quotation is installed and/or quotation accepted by 31 January 2023.

3. I recently installed an Upgrade / Additions, can I still get the special?
yes

East Coast special – terms and conditions

Monitor your property when your alarm goes off. Fidelity ADT CCTV monitoring from R4999 incl. installation. Ts & Cs apply.Reply YES for a call or NO to opt out

Valid on condition that customers reply YES to the SMS and if installed/accepted by 31 January 2023.

Questions and answers:

1. How long is this offer valid for?
Valid until 31 January 2023

2. Do all customers get special discount & payment?
Only existing customers who replied “Yes” to the SMS special are eligible and only if this quotation is installed and/or quotation accepted by 31 January 2023.

3. I recently installed an Upgrade / Additions, can I still get the special?
yes

Table View Upgrade Special – Terms and Conditions

Fidelity ADT Table View offer: Upgrade your alarm and beams before 15 February 2023 & get 25% off! Ts & Cs apply. Reply YES for a call, No to opt out

The campaign offers existing customers discounted prices on upgrades and beams. Valid on condition that customers reply ‘YES’ to the SMS and if installed/accepted by 15 February 2023. This offer is only valid for customers that reside within Table view.

Questions and answers:

1. How long is this offer valid for?
Valid until 15 February 2023

2. Do all customers get special discount & payment?
Only existing customers who replied “Yes” to the SMS special are eligible and only if this quotation is installed and/or quotation accepted by 15 February 2023. Only applicable to clients in the Table view area.

3. I recently installed an Upgrade / Additions, can I still get the special?
No, the offer is valid only from 24 January 2023.

Always on 3 months free Valentines, Autumn and Easter digital campaign – terms and conditions

The campaign offers new customers 3 months free service and stand a chance to win R10000 (R10000 inland / R10000 coastal) per month.

This offer is only valid for new Fidelity ADT customers only, and excludes rented alarm offers either through the Fidelity ADT Authorised Dealer program, or the Fidelity ADT Direct sales teams.

Valid from 1 February – 30 April

Questions and answers:

1. How long is this offer valid for?
This offer is only valid for NEW customers who sign a 36-month contract Valid 1 February – 30 April 2023

4. I signed a 12-month contract, can I still get free service?
No, the offer of 3 months free service is subject to signing a 36-month contract

5. Can I cancel my existing contract and sign up for a new contract to get this offer?
No, the offer is limited to NEW Fidelity ADT customers.
Existing Fidelity ADT customers are bound by the contractual obligations as set out in their signed contract. If their existing contract is still valid, the customer cannot cancel and sign a new one to take up this offer. If the customer has moved a new contact may be signed. A returning customer (reconnection/relocation) is eligible for this offer

General
The Valentine’s, Autumn and Easter offer excludes any Fidelity Services Group staff or direct family member of any employee of the Fidelity Services Group

Table view Upgrades Special – Terms and Conditions

Fidelity ADT offer: Get 25% OFF all upgrades and outdoor beams. Email mandyl@fidelity-services.com to schedule an appointment.

The campaign offers existing customers discounted prices on alarm upgrades and outdoor beams. Valid on condition that customers send email to address above and if installed/accepted by 20 February 2023. This offer is only valid for customers that reside within the Table view area. This offer is only applicable to Fidelity ADT serviced customers.

Questions and answers:

1. How long is this offer valid for?
Valid until 20 February 2023.

2. Do all customers get special discount & payment?
Only existing customers who emailed
mandyl@fidelity-services.com are eligible and only if this quotation is installed and/or quotation accepted by 20 February 2023. Only applicable to clients in the Table View area.

3. I recently installed an Upgrade / Additions, can I still get the special?
No, the offer is valid only from 27 January 2023.

Fidelity ADT CAPE TOWN NORTH: Battery Special – Terms and Conditions

The campaign offers existing customers that get serviced by Fidelity ADT a special on a Power Pack. Valid on condition that customers reply to the email
daserra@fidelity-services.com and if accepted by 28 February 2023. This offer is only valid for Customers that reside within the Northern suburbs area fulltime.

Questions and Answers:

1. How long is this offer valid for?
Valid until 28 February 2023

2. Do all customers qualify for the power pack special?
Only Existing customers who replied to the email special are eligible and only if this service call/service quotation is accepted/scheduled by 28 February 2023. Only residents that reside in the Northern suburbs area.

3. I recently installed new equipment; can I still get the special?
No, the offer is valid only from 28 February 2023.

Fidelity ADT Stellenbosch: Power Pack Special – Terms and Conditions

The campaign offers existing customers that get serviced by Fidelity ADT a special on a Power Pack. Valid on condition that customers reply to the email
hbester@fidelity-services.com and if accepted by 27 February 2023. This offer is only valid for Customers that reside within Stellenbosch.

Questions and Answers:

1. How long is this offer valid for?
Valid until 27 February 2023

2. Do all customers qualify for the power pack special?
Only Existing customers who replied to the email special are eligible and only if this service call/service quotation is accepted/scheduled by 27 February 2023. Only residents that reside in Stellenbosch.

3. I recently installed new equipment; can I still get the special?
No, the offer is valid only from 8 February 2023

Fidelity ADT DEEP SOUTH: Outdoor beams – Terms and Conditions

The campaign offers existing customers that get serviced by Fidelity ADT a special on any outdoor beams. Valid on condition that customers reply to the email
mabrahams@fidelity-services.com and if accepted by 28 February 2023. This offer is only valid for Customers that reside within the Deep South areas.

Questions and Answers:

1. How long is this offer valid for?
Valid until 28 February 2023

3. I recently installed new equipment; can I still get the special?
No, the offer is valid only from 9 February 2023

Helderberg Loadshedding Special – Terms and Conditions

Fidelity ADT Power Pack and Battery Special

Questions and Answers:

1. How long is this offer valid for?
Valid until 27 February 2023

2. Do all customers get special discount & payment only end of Feb 23
Customers should reply by via email to Zimonita Swartz (zimonitas@fidelity-services.com). Only applicable to clients in the Helderberg (Somerset West, Strand and Gordon’s Bay) area.

3. I recently installed an Upgrade / Additions, can I still get the special?
No, the offer is valid only from 10 February 2023

4. Can I cancel my existing pending quotation and sign a new quotation to get this offer?
Yes, on condition installation has not been started. Also, if replied to the email address indicated and if installed and/or quotation accepted by 27 February 2023.

Refer a friend – Terms and Conditions

Fidelity ADT Somerset West Special: Refer a friend or family member and get 1 month FREE! You will also receive 20% off your quote when you upgrade your current alarm system or add any outdoor equipment

Please email zimonitas@fidelity-services.com for more information.

This campaign offers existing customers the chance to receive 1-month free monitoring and response service for every friend or family member they successfully refer to us. You will also receive 20% off your quote when you upgrade your current alarm system or add any outdoor equipment.

Questions and Answers:

1. How long is this offer valid for?
Valid until 15 March 2023.

Fidelity ADT Table View special: Outdoor beams – Terms and Conditions

The campaign offers existing customers that get serviced by Fidelity ADT a special on any outdoor beams. Valid on condition that customers reply to the email hcheetham@fidelity-services.com and if accepted by 15 March 2023. This offer is only valid for Customers that reside within the Table view area.

Questions and Answers:

1. How long is this offer valid for?
Valid until 15 March 2023.

2. Do all customers qualify for the power pack special?
Only Existing customers who replied to the email special are eligible and only if this service call/service quotation is accepted/scheduled by 15 March 2023. Only residents that reside in Table view.

3. I recently installed new equipment; can I still get the special?
No, the offer is valid only from 23 February 2023.

Fidelity ADT Stellenbosch special: GET 20% OFF ALARM UPGRADES AND OUTDOOR BEAMS! – Terms and Conditions

The campaign offers existing customers that get serviced by Fidelity ADT a special on upgrades and outdoor beams. Valid on condition that customers reply to the email hbester@fidelity-services.com and if accepted by 27 March 2023. This offer is only valid for Customers that reside within Stellenbosch.

Questions and Answers:

1. How long is this offer valid for?
Valid until 27 March 2023.

2. Do all customers qualify for the power pack special?
Only Existing customers who replied to the email special are eligible and only if this service call/service quotation is accepted/scheduled by 27 March 2023. Only residents that reside in Stellenbosch.

3. I recently installed new equipment; can I still get the special?
No, the offer is valid only from 13 March 2023.

Fidelity ADT HERMANUS SPECIAL – TERMS AND CONDITIONS

The campaign offers existing customers that get serviced by Fidelity ADT a special on a CCTIV cameras. Valid on condition that customers contact us as per the details provided and if accepted by 30 April 2023. This offer is only valid for Customers that reside within Hermanus.

Questions and Answers:

1. How long is this offer valid for?
Valid until 30 April 2023.

2. Do all customers qualify for the CCTV special?
All Hermanus customers and residents qualify i.e. installations of CCTV special will only apply within the Hermanus operational footprint.

3. I recently installed new equipment; can I still get the special?
No, the offer is valid only from 16 March 2023.

4. Other T’s & C’s for the CCTV special?

Additional labour to be charged for non-standard installations i.e. cameras must be mounted against the building structure in reasonable proximity to hard drive (total cable distance not more than 100m)
Any trunking/conduit required to be quoted additionally
No trenching, digging and backfilling to be done by Fidelity ADT and to be arranged and completed by customer prior to installation taking place.

5. Payment terms on special?
50% deposit and remainder on completion.

6. Other
Note that the special does not include a video monitor as most customers prefer to connect CCTV to their existing television sets.

Northern Suburbs Upgrade Special – Terms And Conditions

Take advantage of reduced technical service calls for only R540 + 20% off any additional upgrades. Email daserra@fidelity-services.com for more information.

The campaign offers existing customers discounted prices on service calls and upgrades. Valid on condition that customers send email to address above and if installed/accepted by 30 April 2023. This offer is only valid for customers that reside within Northern Suburbs area.

Questions and Answers:

1. How long is this offer valid for?
Valid until 30 April 2023.

2. Do all customers get special discount & payment?
Only existing customers who replied “Yes” to the SMS or emailed daserra@fidelity-services.com are eligible and only if this quotation is installed and/or quotation accepted by 30 April 2023. Only applicable to clients in the Northern Suburbs area.

3. I recently installed an Upgrade / Additions, can I still get the special?
No, the offer is valid only from 20 March 2023.

Refer a friend – Terms And Conditions

Fidelity ADT Somerset West Special: Refer a friend or family member and get 1 month FREE! You will also receive 10% off your quote when you upgrade your current alarm system or add any outdoor equipment

Please email zimonitas@fidelity-services.com for more information.

This campaign offers existing customers the chance to receive 1-month free monitoring and response service for every friend or family member they successfully refer to us. You will also receive 10% off your quote when you upgrade your current alarm system or add any outdoor equipment.

Questions and Answers:

1. How long is this offer valid for?
Valid until 15 April 2023.

Table view and West Coast battery special – Terms And Conditions

Pay R799 for a call out fee and a battery. Contact us on 082 494 8049.

The campaign offers customers discounted prices on a battery special (8 A/h Gel Battery) as well as a call out fee. Valid on condition that customers reply yes to the SMS sent out regarding the special or contact the number in the SMS. Also, if installed/accepted by 30 April 2023. This offer is only valid for customers that reside within the Table view and West Coast areas and has not had a service in the past 12 months.

Questions and Answers:

1. How long is this offer valid for?
Valid until 30 April 2023.

2. Do all customers get special discount & payment?
Only customers that has not had a service in the past 12 months.

Durbanville special – Terms And Conditions

Fidelity ADT best deal! Monitoring & armed response for just R149 per month for the first 6 months. Offer restricted to Durbanville only. Only applicable to new customers. Only valid for the first 300 customers. T’s&C’s apply. Reply yes for a call, no to opt out.

The campaign offers new customers armed response. Only valid for the first 300 customers and only if a customer resides within Durbanville.

Questions and Answers:

1. How long is this offer valid for?
Valid for the first 300 customers.

2. Do all customers get special discount?
No, only applicable to new customers that reside in Durbanville. Only valid for the first 300 customers. Only applicable to clients in Durbanville. Subject to signing a new 36-month contract.

Hermanus special – Terms And Conditions

Fidelity ADT best deal! Sign up with Fidelity ADT Hermanus for a free 2-month trial period. Swop over from your existing service provider and we’ll beat the price you’re currently paying. T’s & C’s apply. Reply yes for a call, no to opt out.

Questions and Answers:

1. How long is this offer valid for?
Valid for the first 300 customers.

2. Do all customers get special discount?

No, only applicable to new customers that reside in Hermanus.
Sufficient proof of service fee currently payable to competitor needed.
Fidelity ADT to be informed of intention to cancel in writing no later than the 19^th of the second trial month.
After 2 months the Service Agreement will automatically renew and standard Terms and Conditions will apply for a 36-month contract contract, annual radio license fee payable of R387.33 incl. VAT

Fidelity ADT South Special – Terms And Conditions

Fidelity ADT offer: Get 20% OFF all upgrades on existing alarms and 1 month free. Email hmurray@fidelity-services.com to schedule an appointment.

The campaign offers existing customers discounted prices on alarm upgrades and one month free armed response. Valid on condition that customers send email to address above and if installed/accepted by 15 May 2023. This offer is only valid for customers that reside within the Southern Suburbs area. This offer is only applicable to Fidelity ADT serviced customers.

Questions and Answers:

1. How long is this offer valid for?
Valid until 15 May 2023.

2. Do all customers get special discount & payment?
Only existing customers who emailed hmurray@fidelity-services.com are eligible and only if this quotation is installed and/or quotation accepted by 15 May 2023.

3. I recently installed an Upgrade / Additions, can I still get the special?
No, the offer is valid only from 17 April 2023.

Langebaan Special – Terms And Conditions

Fidelity ADT best deal! Get monitoring and armed response for just R285 per month. Offer restricted to Langebaan only. Only applicable to new customers. Ts &Cs apply. Reply yes for a call, no to opt out

The campaign offers new customers monitoring and armed response. Valid on condition that customers reply YES to the SMS or email, and if accepted by 30 June 2023. This offer is only valid for Customers that reside within the Langebaan area. Subject to signing a new 36-month contract.

Questions and Answers:

1. How long is this offer valid for?
Valid until 30 June 2023.

2. Do all customers get special discount?
No, only applicable to new customers that reside in Langebaan. Only if replied “Yes” to the SMS special and if this quotation is installed and/or quotation accepted by 30 June 2023. Only applicable to clients in Langebaan. Subject to signing a new 36-month contract.

Photo on Demand Privacy Notice

Fidelity Services Group (the “Provider”) takes your privacy seriously and does its best to treat your data with the highest level of security and confidentiality ensuring. In addition to the Policy available at http://www.adt.co.za (the “Privacy Policy”), this privacy notice (the “Notice”) describes how Provider interacts with your personal data, what data it will process, and what third parties may have access to your data when you use a feature of the Provider’s application named Photo on Demand (the “PhoD”).

This Notice is an integral part of (an addendum to) the Privacy Policy and the terms of services available at www.adt.co.za (the “Agreement”), and the Notice is hereby incorporated thereto by reference. Since this Notice supplements the Privacy Policy with regard to the PhoD-feature functionality, we kindly ask you to refer to the Privacy Policy to find general information, where the data is stored and how long Provider retains it, what technical measures Provider employs to protect your personal data, what data privacy rights you have as a data subject, and other information required by applicable data privacy laws.

Your data controller is the Provider. You may reach out to the controller with contacts described in section 3.1 hereof. We may also use some data processors to deliver the technical solution and our services to you.

Provider may, from time to time and owing to any changes in the PhoD functionality, supplement, amend, or replace this Notice. All changes, including the way in which they will be performed, are subject to rules, as Privacy Policy outlines.

SECTIONS 2.3-2.5 HEREOF CONTAIN IMPORTANT NOTICE ON CASES WHEN YOUR PERSONAL DATA MAY BE TRANSFERRED TO THIRD PARTIES AND POTENTIAL CONSEQUENCES PF SUCH TRANSFER. PLEASE READ THEM FIRST AND DO NOT USE THE PHOD NOR ANY OF ITS MECHANISMS IF YOU DO NOT AGREE WITH THOSE CONDITIONS. IF YOU ENABLE THE PHOD SERVICE, YOU CONSENT TO BE BOUND BY THE TERMS HEREOF.

Photo on Demand Feature; Permissions
1. 1.1. The PhoD function appears in Provider’s systems with the relevant update of the Provider’s application. The feature allows users to take pictures using detectors supporting photo verification at any time when devices are armed or not. The PhoD feature provides an opportunity to find out the situation at the facility, check the cause of the alarm, or ensure the safety of your premises.
2. 1.2. The PhoD is deactivated by default. In order to enable this function, a hub administrator or an authorized hub user only may choose the relevant feature in the Provider’s application setting bar.
3. 1.3. There are some categories of hub users that may interact with the PhoD:
  1. a. Hub Administrator. It may manage a hub privacy settings, enable and disable the PhoD at any time, assign or revoke a right to use PhoD and access the pictures to other users of a hub, allow a third party to have access to the PhoD’s data, and request taking of pictures, takes photos at any time (when a hub is armed or not), view pictures taken by other users, see Users and their privacy permissions, determine which users can take and view photos on demand, which system detectors can be used to take photos on demand when a user can take photos on demand: at any time or when a device is armed, and disable any Hub User’s assignment or account;
  2. b. Hub User. By default, it has no access to either use of the PhoD and taken pictures or settings of PhoD. A Hub User may never enable or disable the PhoD feature otherwise, as with permission granted by a Hub Administrator. If a Hub Administrator grants to a Hub User relevant permission, a Hub User may be able to:
    1. i. Manage Privacy Permissions. If a Hub Administrator chooses, it can allow (or prohibit) other Hub Users to enable and disable the PhoD at any time. A Hub Administrator may also null this right at any time;
    2. ii. Assign/Add New Users. If a Hub Administrator chooses, it can allow (or prohibit) other Hub Users to add or delete new users and assign a certain scope of rights to them. A Hub Administrator may null or amend any of these rights at any time;
    3. iii. Take Photos on Demand. If a Hub Administrator chooses, it can allow (or prohibit) other Hub Users to request from the Provider’s application to take photos of premises. A Hub Administrator may restrict this permission by time (allow to take pictures only when a hub is armed only), by territory (allow access to chosen detectors (cameras) only), by action (allow to request taking a photo without a right of access to such a photo). A Hub Administrator may null or amend any of these rights at any time;
    4. iv. Access to Photos. If a Hub Administrator chooses, it can allow (or prohibit) a Hub User to see photos taken by such a user or by other Hub Users. There are some additional facts: (1) photos taken on demand are available only to users who have the right to take photos on demand at the time of the shooting; (2) if they obtain the right to photos on-demand, users cannot view the photos taken before this right was obtained; (3) users who have lost the right to photos on demand can view the photos taken by them when they had such a right. A Hub Administrator may null or amend this right at any time. Still, when a Hub User (including a Hub Administrator) requests to take a photo, all Hub Users receive a notification that someone took a photo of premises; however, other users may not access such a photo until they have relevant permission
Personal Data and Third-Party Access
1. 2.1. Owing to the nature of the PhoD and following to Hub Users acts, Provider may process the following personal data of users in the course of performing the PhoD feature: (a) names and IDs of users of a hub where the PhoD is enabled; (b) permissions granted to such users and their roles (Administrator or User); (c) photos taken by users; (d) logs of the PhoD: who took a photo, when a photo is taken, what detectors (cameras) were used to take a photo; (e) metadata of pictures: detector (camera) ID, name, size, date, and format of an image, number of images, etc.
2. 2.2. By enabling the PhoD option in the Provider’s application, a Hub Administrator allows and directs the Provider to process personal data listed in sections 2.1(a)-(b) hereof to provide the Provider’s services as described in the Agreement. By taking a photo or empowering a Hub User to take pictures, a Hub Administrator allows and directs Provider to process personal data listed in sections 2.1(a)-(e) hereof. By enabling the PhoD option in the Provider’s application or adding new Hub Users, a Hub Administrator allows and directs Provider to deliver event notifications to all Hub Users when a photo is taken by any user. By empowering a Hub User to have access to taken photos, a Hub Administrator allows and directs Provider to deliver such photos to Hub Users with the relevant access permission.
3. 2.3. If you use security, guardian, installation, etc., services of third parties, you may allow them to use your PhoD features. If you grant them such permission (or order the Provider to do so), the company(es) will have full access to your data listed in section 2.1 hereof, and they will be able to take photos whenever they want and for purposes that may differ from the performance of their services to you. Notwithstanding the fact that you will receive a notification each time when the company(es) take a photo, and you can restrict access to the PhoD features at any time, please consider that you cannot undo the act of access to your data that has already occurred. By adding a third party (whether yourself or with the help of the Provider) as an entity empowered to use your PhoD features, you acknowledge, agree on, confirm, and claim that: (a) you order from the Provider to allow such a third party has access to your PhoD features, literally, take photos and monitor the activity in your premises, (b) you order from the Provider to transfer your personal data outlined in the Privacy Policy, and section 2.1 hereof to such third party; (c) you assessed and agree with all associated risks; (d) such a third party is a controller (with respect to services it provides to you) of the personal data (i) received from the Provider and (ii) received in the course of the PhoD use by that third party, and it is not a processor engaged by the Provider. This also means that the Provider cannot request (owing to lack of power) such an entity to delete your data or stop processing of your data; (e) the Provider never gives any accesses to your data nor transfer it to any third parties without your knowledge; (f) no third parties have access to your data nor can manage any of the equipment or its portions by default without your permission; (g) the Provider does not select nor choose recipients of the personal data, so it may not (and does not) warrant the safety of the data when they are transferred to such third parties; (h) the Provider is not associated with such third parties and has no influence on them; (j) you bears all risks associated with the data transfer and waive any and all possible claims, compensations, etc., related to such transfer.
4. 2.4. Please note that if (a) you grant to Hub Users permission to take photos or a right of access to photos or (b) direct the Provider to give access to any of the PhoD features to third parties (security, guardian, or installation services company, etc.), it may be associated with certain risks for privacy of yours and some other people. The Provider does not recommend granting access to any of the PhoD functionality to any person without a reasonable need or a need that may not be satisfied in another way. Still, if you want to allow other persons to use your PhoD functionality and have access to photos, the Provider strongly recommends assessing all the risks at first.
5. 2.5. If you want to restrict access of other users or third parties to your PhoD functionality, you may do it via the setting bar in the Provider application or with a help of the Provider’s Support team at alwaysthere.i@fidelity-adt.co.za. Please note, that the Provider has no power to make either other users or any third parties that have already accessed your data to delete such data. If you want to restrict such persons from processing of your data or make them delete your data, please contact them directly.
Miscellaneous
1. 3.1. If you have any further questions about this Notice, you may contact us at [alwaysthere.i@fidelity-adt.co.za or alwaysthere.c@fidelity-adt.co.za
2. 3.2. For the sake of clarity, this Notice does not include any representations, warranties, or technical statements, whether explicit or implied, on the functionality, uninterrupted use, the accuracy of either the PhoD feature or of any of the Provider’s products. The Provider does not guarantee any specific results in the use of the PhoD. The Provider provides any description of the PhoD or any other products for illustration purposes only; the only goal of such description is to refer to the relevant products and provide you with the context of this Notice. Please refer to the applicable technical documentation to get information on how the PhoD or the products work.

Fidelity ADT Table View special: Outdoor beams – Terms and Conditions

The campaign offers existing customers that get serviced by Fidelity ADT 25% off alarm upgrades and outdoor beams. Valid on condition that customers reply to the email hcheetham@fidelity-services.com and if accepted by 15 June 2023. This offer is only valid for Customers that reside within the Table view area.

Questions and Answers:

1. How long is this offer valid for?
Valid until 15 June 2023.

2. Do all customers qualify for the power pack special?
Only Existing customers who replied to the email special are eligible and only if this service call/service quotation is accepted/scheduled by 15 June 2023. Only residents that reside in Table view.

3. I recently installed new equipment; can I still get the special?
No, the offer is valid only from 25 May 2023.

Somerset West special – Terms and Conditions

Fidelity ADT best deal! Get monitoring and armed response for just R285 per month. Offer restricted to Somerset West only. Only applicable to new customers. Ts &Cs apply.

The campaign offers new customers monitoring and armed response. Valid on condition that customers reply YES to the SMS or email, and if accepted by 30 June 2023. This offer is only valid for Customers that reside within the Somerset West area. Subject to signing a new 36-month contract.

Questions and Answers:

1. How long is this offer valid for?
Valid until 30 June 2023.

2. Do all customers get special discount?
No, only applicable to new customers that reside in Somerset West. Only if replied “Yes” to the SMS special and if this quotation is installed and/or quotation accepted by 30 June 2023. Only applicable to clients in Somerset West. Subject to signing a new 36-month contract.

Fish Hoek and Simon’s Town special – Terms and Conditions

Fidelity ADT best deal! Monitoring & armed response from R280 per month and enjoy 3 months free. Offer restricted to Fish Hoek and Simon’s Town areas only. Only applicable to new customers.

T’s &C’s apply. Reply yes for a call, no to opt out.

The campaign offers new customers monitoring and armed response. Valid on condition that customers reply YES to the SMS or email, and if installed/accepted by 30 June 2023. This offer is only valid for Customers that reside within the Fish Hoek and Simon’s Town area. Subject to signing a new 36-month contract.

Questions and Answers:

1. How long is this offer valid for?
Valid until 30 June 2023.

2. Do all customers get special discount?
No, only applicable to new customers that reside in Fish Hoek and Simon’s Town areas. Only if replied “Yes” to the SMS special and if this quotation is installed and/or quotation accepted by 30 June 2023. Only applicable to clients in Fish Hoek and Simon’s Town areas. Subject to signing a new 36-month contract.

Observatory Armed Response special – Terms and Conditions

Fidelity ADT best deal! Get monitoring and armed response for R399 per/month + get 3 months free. Offer restricted to Observatory only. Only applicable to new customers.

The campaign offers new customers monitoring and armed response. Valid on condition that customers reply YES to the SMS or email, and if installed/accepted by 30 June 2023. This offer is only valid for Customers that reside within Observatory. Subject to signing a new 36-month contract.

Questions and Answers:

1. How long is this offer valid for?
Valid until 30 June 2023.

2. Do all customers get special discount?
No, only applicable to new customers that reside in Observatory. Only if replied “Yes” to the SMS special and if this quotation is installed and/or quotation accepted by 30 June 2023. Only applicable to customers in Observatory. Subject to signing a new 36-month contract.

Table view referral and battery special – Terms and Conditions

Fidelity ADT Table view. Refer a friend or family member and get a Lithium Retrofit battery worth R1640. T’s& C’s apply. Reply YES for a call, no to opt out.

This campaign offers existing customers the chance to receive a Lithium Retrofit battery worth R1640 for every friend or family member they successfully sign up. Delivery and installation not included.

Questions and Answers:

1. How long is this offer valid for?
Valid until 30 June 2023.

2. Do all customers qualify for the special?
Only existing customers who replied “Yes” to the SMS special are eligible and only if this quotation is installed and/or quotation accepted by 30 June 2023. Only applicable to customers in the Table view area.

Table View, Tygerberg, Atlantic and West Coast special – Terms and Conditions

Fidelity ADT best deal! Get SA’s best security for less. Sign up for peace of mind now plus get a free Lithium charger kit. Offer restricted to Table View, Tygerberg, Atlantic and West Coast areas only. Only applicable to new customers.

T’s &C’s apply. Reply yes for a call, no to opt out.

The campaign offers new customers monitoring and armed response. Valid on condition that customers reply YES by 15 October 2023. This offer is only valid for Customers that reside within the Table View, Tygerberg, Atlantic and West Coast area.

Questions and Answers:

1. How long is this offer valid for?
Valid until 15 October 2023.

2. Do all customers get special discount?
No, only applicable to new customers that reside in Table View, Tygerberg, Atlantic and West Coast areas. Only if this quotation is accepted by 15 October 2023.

Westcoast Winter special – terms and conditions

West Coast Upgrade/Add-on special 25% discount & 3 months free on Refer a friend Terms & Conditions

Coastal North & Winelands call out R300 per hour excl. and 15% discount on new equipment – terms and conditions

Hermanus Upgrade/Add-on special 20% discount and pay only end of Feb – terms and conditions

Fidelity ADT February 30% discount on outdoor detection. Reply yes for 30% off when you install any outdoor detection before 15 Feb 22 . Ts&Cs apply.

Tableview Upgrade/Add-on special 20% discount – terms and conditions

Bloemfontein, Kimberley and Welkom Battery special, valid to end March 2022 – terms and conditions

Tableview Branch Launch – terms and conditions

Western Cape Referral Campaign – terms and conditions

Cape Town North Remote Control/Outdoor Sensors special – terms and conditions

Fidelity ADT Hermanus: High capacity battery back-up, outdoor beams & many more specials now on! Reply yes for a callback, No to opt out. Ts & Cs apply

Fidelity ADT Hermanus offer: 20% off service calls and components if you have not serviced your alarm system since 2021. Ts & Cs apply. Reply yes for a call.

Tableview Upgrade/Add-on special 25% discount and 3 month s free on Refer a friend– terms and conditions

Vredenburg High T’s and C’s

Pretoria Central Refer a Friend campaign – terms and conditions

Dear FADT Hermanus customers: Reply “Yes” to qualify for the offer on perimeter/outdoor beams – buy 3 and get the cheapest one free. This offer is valid until 31st May 2022. Ts & Cs apply.

Ballito Campaign 2022

Tableview Upgrade/Add-on special 15% discount and 3 month s free on Refer a friend– terms and conditions

Helderberg Servicing Special – terms and conditions

Klerksdrp Upgrade/ 2 month s free on Refer a friend– terms and conditions

Helderberg Panic Kit Special – terms and conditions

Hout Bay, Clifton and Camps Bay/ 3 months free on Refer a friend– terms and conditions

Always on installation discount campaign – terms and conditions

Atlantic Servicing Special – Terms and Conditions

Atlantic Servicing Special – Terms and Conditions

Helderberg Upgrade Special – terms and conditions

Stellenbosch and Northern Suburbs Special – terms and conditions

Tygerberg Upgrade Special – terms and conditions

Hermanus Special – terms and conditions

Fidelity ADT Southern Suburbs Special: 3 months free on Refer a friend– terms and conditions

Helderberg Upgrade Special – terms and conditions

Paarl, Wellington and Franschhoek battery Special – terms and conditions

North Branch Promotion Special – terms and conditions

Tableview – terms and conditions

Table view alarm upgrades and beams Special – terms and conditions

Stellenbosch refer a friend – terms and conditions

Table view Special – terms and conditions

Tableview – terms and conditions

Always on 3 months free digital Women’s Month Aug 2022 campaign – terms and conditions

Hermanus battery back-up specials – terms and conditions

North Branch Special – terms and conditions

Table view – terms and conditions

Atlantic Servicing Special – Terms and Conditions

Paarl, Wellington & Franschhoek special: GET a free link up + 4 months free armed response + 20% off your monthly fee

Bryanston/Morningside – 6 months free service if you sign up before the 21 of August 2022 – terms and conditions

NORTH/STELLENBOSCH Servicing Special – terms and conditions

Helderberg Servicing Special – terms and conditions

Stellenbosch special: GET a free link up + 4 months free armed response + 20% off your monthly fee

Tygerberg Upgrade Special – terms and conditions

Tableview – terms and conditions

Tygerberg Branch Special – terms and conditions

Southern Suburbs Upgrade Special – terms and conditions

Kalk Bay sign-up special – terms and conditions

September North Branch Special – terms and conditions

Always on 3 months free digital Spring 2022 campaign – terms and conditions

NORTH Servicing Special – terms and conditions

Paarl refer a friend – terms and conditions

Table view battery Special – terms and conditions

Stellenbosch battery Special – terms and conditions

Cape Town North battery Special – terms and conditions

Cape Town North battery Special – terms and conditions

Llandudno Special – terms and conditions

Stellenbosch and Paarl Branch Special – terms and conditions

Table view Upgrade Special – terms and conditions

Stellenbosch Upgrade Special – terms and conditions

Southern Suburbs Upgrade Special – terms and conditions

Summer Campaign – Terms and Conditions

November – December North Branch Special – Terms and Conditions

Refer a friend – terms and conditions

Table View Campaign – Terms and Conditions

Southern Suburbs/Atlantic Upgrade Special – terms and conditions

Plumstead and Southfield special

Northern Suburbs Upgrade Special – terms and conditions

Deep South Upgrade Special – terms and conditions

Atlantic Upgrade Special – terms and conditions

Atlantic Upgrade Special – terms and conditions

Somerset West Upgrade Special – Terms and Conditions

Cape Town Hermanus referral and battery Special – terms and conditions

Cape Town North and South battery Special – terms and conditions

Table view Referral special – Terms and Conditions

Fidelity ADT Southern Suburbs Special: 3 months free on Refer a
friend– terms and conditions

Fidelity ADT
RiskWatch